Leadership
A Great Start to Resolving Conflict
Recently, I posted on my Facebook page: “Focusing on how the *other person* views the situation is a great start to resolving a difficult interaction.” Yet, this can be difficult because—in order to do this—we must step…
10 Tips to Keep Your Team Positive and Engaged
Keeping your team positive and engaged can be challenging. There will be times when it’s more difficult than others. Here are ten tips to help keep your team positive and focused on the task at…
Try to Look at Problems from Different Perspectives
Never let the future disturb you. You will meet it, if you have to, with the same weapons of reason which today arm you against the present. ~Marcus Aurelius As many of you know, I…
The Unhappy Worker Effect is Slowing Down Your Business
In today’s business world, there seems to be a revolving opinion that all employees are unhappy with their occupation. It is heard so often that people will not even ask each other how their day…
Did You Lower the Bar for Your Business?
You’ve done it. You successfully own a franchise or new business and the first three years have passed without too much trouble. Now 10 years…15…20, each with its own unique opportunity to keep your business…
How to Practice Sticktoitiveness and Succeed in Business
Sticktoitiveness? Yes, it’s a real word. I checked! Dictionary.com has the definition: noun: dogged perseverance; resolute tenacity; also written stick-to-it-ive-ness Example: The only way she has published so many books is through stick-to-it-ive-ness. Funny how…
Make Your Training Engaging, Memorable, and Unexpected
“Fire Hose Training,” “Death by PowerPoint,” and “Data Dumping”—experiences we have either had, heard about or are (unwilling to admit) created. Training experiences don’t have to bore participating audiences and can be unexpected engaging and…
How Difficult Is It to Reach You?
Is your organization’s telephone number and email address buried deep in its website? How difficult is it for people to reach you? The last thing you want is for existing and potential customers and partners to give up…
Getting Control of Your Email
The drive toward complex technical achievement offers a clue to why the U.S. is good at space gadgetry and bad at slum problems. ~John Kenneth Galbraith Email is one of those things you can both…
Double Down!
This piece of wisdom came from Jeff Bezos, founder & CEO of Amazon, during a board meeting for one of the companies where he sits as board member. Jeff asked the question, “Is there anything…
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