Dealing with Failure

In business, you have to constantly try new things, because most of the things you try won’t work. It doesn’t mean they weren’t worth the attempt; it just means that the small business world is impossible to predict. Because none of us know beforehand what will work, we have to try many things that fail in order to reach success.
Read More

Create the Work-Life Balance That’s Right for You

As a time coach, I talk to people who want to live a more balanced life on a daily basis—including startup founders. It can be a struggle, but my real-world experience has uncovered that founders can achieve work-life balance IF all five of the following conditions are met.
Read More

How to Franchise Your Business

Do you own a successful business? Do customers frequently tell you that you should consider franchising your business? While customer loyalty is a hallmark of a thriving business, and franchising is one of the most effective methods for growing and expanding a business, there are several other crucial factors to evaluate in order to determine whether franchising your business is the right growth strategy to pursue.
Read More

What Are Disparate Impact and Disparate Treatment?

Perhaps the most common type of discrimination claim that employers face is disparate treatment. Disparate impact and disparate treatment are two legal theories of discrimination, and it’s critically important that you protect yourself and your business from these kinds of actions.
Read More

Building a Brand Means Going the Extra Mile

When someone pays a ridiculous amount of money for something you sell, they want to be reassured that they made a good call. They want to be your fan. Let me say that again—they want to be your fan. But you have to extend the invitation and make the effort.
Read More

What Do You Do After Google Voice?

Google Voice was released on the Today Show in June 2009 as a free service. Just recently though, they folded Google Voice into Hangouts, which already swallowed Google Talk (their free chat service) as part of Google’s play to unify instant messaging, video conferencing, and VoIP services into one platform.
Read More