Why Good Writing Matters, and 4 Ways to Teach It To Your Team
In a time of emoticons, abbreviations, and 140 character-count replies, a three-paragraph email is the equivalent of “War and Peace.” But communication is a vital part of office life, whether you’re a lab technician sharing results or a human resources staffer announcing a new wellness program.
Read More Learn Hard Skills to Save on Freelancers
In today’s digital age, entrepreneurs are unparalleled in their ability to access a wealth of information without having to attend classes at a traditional academic institution. You can safely expect this industry to continue to grow, with more and more content and more and more players getting into the game.
Read More How can we determine what type of insurance to purchase for our business?
We are not licensed insurance agents and do not provide insurance coverage recommendations or quotes to members; however, we can provide members with helpful business insurance information and resources. Also, fidelity bonds are common among businesses that have employees working in clients’ homes and other client premises;
Read More The Emperor Has No Clothes: Towards More Responsible Thought Leaders
Lately I’ve been thinking a lot about credibility, expert status, and thought leadership. What makes for a good thought leader? What is a thought leader? And how do you know if those of us who are deemed “thought leaders” actually know what we’re talking about?
Read More 6 Tips to Get Customers to Come Back Again
Every business is always looking for one more customer. However, a new customer isn’t always the best answer to growing your business. Your existing customers are every bit as important to improving your growth and profitability.
Read More Amazing Customer Service Gives a Competitive Edge
Amazing customer service is just a little better than average. That in itself isn’t amazing. What makes it amazing is when it is a little better than average—all of the time. It’s the consistency that makes the difference.
Read More The Downside of Overly Aggressive SEO Strategies
Whenever Google puts out any changes to their algorithms, you know exactly what they mean and how they affect your website. You’re not worried because you’ve been doing things the right way. Writing and curating content, publishing it, promoting it, etc.
Read More Why Improving the Customer Experience Matters: A Customer Loyalty Tale
Have you noticed how many ridiculously bad experiences we put up with as consumers? This article is about how some companies are turning that awfulness into opportunities to grow their profits, brands and customer loyalty while leaving their competitors behind.
Read More Don’t Waste Time in Meetings
Ask any executive and nearly every one will say meetings are their biggest time wasters. As Dave Barry put it, “If you had to identify, in one word, the reason why the human race has not achieved, and never will achieve, its full potential, that word would be ‘meetings.'”
Read More 10 Characteristics of Transformational Leaders
There are certain core characteristics the majority of leaders possess. However, there are also an additional set of characteristics that define transformational leaders—leaders that have the ability to make an impact on organizational growth.
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