Posts Tagged ‘Employees’
New Research on How to Motivate Your Employees
How to motivate employees? According to new research, messages from on high need to be more abstract and less details. And messages from immediate supervisors need to be more concrete. Here’s the summary.
Read More What Does Seattle’s Minimum Wage Mean to Franchising?
FranNet stands in support of all small business owners, and does not want to see franchisees unfairly singled out as “major corporations” – which they are not. We hope you’ll stand in support as well.
Read More 3 Key Hiring Lessons for Growing Startups
When we first started building our company, I was relatively new to the hiring process, and it was daunting. This time, however, I feel a little more seasoned, and am actually looking forward to putting what we learned a couple of years ago into practice.
Read More Quality and Meaning for People
In the open-talent economy, employees have options, and talent is a scarce resource. Business leaders are thinking like talent economists and sustainability…
Read More Letting Staff Make Decisions in Customer Service Issues
A critical piece of every business’s customer service strategy is how you plan to handle customer concerns. When properly dealt with, complaints are an opportunity to transform angry or upset customers into extremely loyal ones.
Read More 5 Tips to Finding and Keeping Talented Employees
Seeking new talent and acquiring it is a good thing, but having a constant turnover of employees coming and going can be detrimental to the performance, and overall sustainability of your company.
Read More 5 Vital Steps for Small Business Cyber Security
In the Medieval times—the age, not the dinner theater—all they had to worry about were the bugs that lived on rats. Today we have to contend with super bugs that resist the most powerful antibiotics, along with bugs, viruses,Trojan Horses, malware and hackers that plague the virtual world.
Read More Putting a Stop to “Mean Girls”: Bullying in the Workplace
If the national spotlight on bullying has taught us anything, it’s that bullies aren’t just ornery kids picking on helpless classmates in the schoolyard. Bullies have invaded social media, and they’re becoming more prevalent in the workplace.
Read More Smile + Personalization = Customer Service Success
How many times have you purchased something when it was just a transaction? How different when you the customer become a person with a LIFE in which the customer service representative takes genuine interest.
Read More Should #Minwage be $100 Per Hour?
If you look at the trending tweets on twitter about #minwage, you can actually see minimum wage inflation just by reading the tweets. These are very compelling memes if they were true, but there’s more to the story.
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