Posts Tagged ‘Employees’
Customer Service from the C-Suite to the Mail Room
In a recent interview, I was asked questions about why the leaders of a company in the “C-Suite” should focus on customer service. While the customer service vision may start in the C-Suite, everyone must own the responsibility.
Read More Sickness in the Workplace: 7 Ways to Reduce the Impact on Your Business
Sickness is estimated to cost more than $576 billion each year in lost productivity, worker’s comp, and lost revenue in America alone. So as a business owner why wouldn’t you put some systems or strategies in place to reduce sickness in the workplace?
Read More The Benefits of a Corporate Activity Day for Your Staff
People often enter team-building activities with feelings of trepidation, suspicion, and nervous intrigue. If you’ve ever sat in a circle of chairs while sporting an illegible name badge and peered across at a colleague with a droll smile, then you might sympathize with these negative perceptions.
Read More Your Business Could Be Suffering Because You’re a Bad Boss
The high-level of stress entrepreneurs deal with often precludes them from seeing how they interact with their team members. If you’re a bad boss, not only do your employees suffer, but so does your business.
Read More “Why Does My Boss Hate Me?”
Just about every company is trying to innovate these days. And change, even if it is designed to bring out the best in an organization can—often inadvertently—bring out the worst in us.
Read More Top Tips for Productive Delegation
How often do you find yourself complaining about how busy you are? Stop to think about it. Contrary to popular belief, work overload is not necessarily a badge of honor.
Read More Revenues and Profits Are Not the Same
You can’t assume an increase in revenues leads to increased profits. Sometimes an increase in revenues has no effect or a negative effect on profits.
Read More Growing Pains: The Top 4 Challenges Small Businesses Face
Running a business is like rowing a boat upstream. Once you stop rowing, you start to slip backwards. When the company is growing, owners have to be rowing furiously to get the next deal, to sign the next contract, to hire the next A player.
Read More Businesses Giving Back to Military Community
As the United States continues to disentangle itself from its post-9/11 military commitments in the Middle East, large numbers of veterans are returning stateside…
Read More Problems with Staff Getting Along
Frequently you have to deal with staff members who do not get along. This is one of those things that is just part of human nature. However, you cannot ignore these problems because they will only get worse with time.
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