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Home / Archives for Telecommunications

Telecommunications

Everything You Need to Know About Dark Fiber: Pros & Cons

Mar 31, 2022 By SmallBizClub

Dark fiber is turning out to be a popular choice for organizations and businesses that want higher connectivity speed. The technology also allows them to have more control over the connectivity. It has encouraged many businesses to start investing in dark fiber and make use of the technology.Source This article will address all the details, […]

Filed Under: Technology Tagged With: connectivity speed, Telecommunications

4 Ways to Improve Your Communication Platform

Feb 15, 2021 By Tonia Wagner

how-is-technology-affecting-communication-in-the-workplace-

Communication is at the forefront of any savvy business owner’s mind. Not only is it crucial to be able to communicate effectively with your clients, but it is equally important to be able to communicate with your team.   A business needs to have a strong platform on which they can store information, documents and communicate […]

Filed Under: Communication Tagged With: Telecommunications

8 Essential Needs When Buying a Call Recording System

Sep 28, 2020 By Kiera Falcus

When you make a call to a business you’ll often be greeted by “your call may be recorded for training or quality purposes.” Here’s why: Call recording is increasingly becoming a must-have feature for businesses. Call records serve as a repository so you can revisit your conversations with customers. You’re also able to capture interactions […]

Filed Under: Everthing Mobile Tagged With: Telecommunications

The Art of Better Conference Calls With Clients

Mar 23, 2020 By Gary Wilkinson

Have you ever participated in a conference call with a client that you felt was unproductive or frustrating? It’s safe to say if you’re in business, you’ve probably had at least one of these, and you know exactly what it feels like to end that call feeling like you’ve accomplished nothing. Conference calls are a […]

Filed Under: Customer Service, Telecom Tagged With: Meetings, Telecommunications

Call Center Software is the Perfect Solution for Multinationals with a Global Presence

Aug 6, 2019 By Louise Harris

Multinational companies must guarantee their clients the best possible attention and reception. When you have a global presence, it can be difficult to administer and manage all the calls that come in and out of your company. However, with the new generation of call center software, it is not only easier to perform these procedures, […]

Filed Under: Telecom Tagged With: Call Center, International, Software, Telecommunications

10 Ways a Memorable Phone Number Can Grow Your Business

May 17, 2019 By Ellen Sluder

In the digital era, many entrepreneurs erroneously believe that voice connection is dead.  But research shows that 65% of people prefer to contact a business by phone, nearly 3x the rate of those who prefer filling in an online form. And phone calls convert to revenue at 10-15x the rate of web leads. So why […]

Filed Under: Sponsored, Telecom Tagged With: Communication, Telecommunications

How Will 5G Improve Telecommunications Across the Board?

Aug 21, 2018 By Scott Resnick

News about the coming 5G network rollout has been buzzing for quite some time, but how different will it really be? How will it impact business telecommunications? As a business owner, it is important to understand what’s coming and be prepared for the change. What Is 5G? 5G is the designation given to the next […]

Filed Under: Telecom Tagged With: Communications, Telecommunications

How the Internet of Things Will Affect Your Telecommunications System

Aug 7, 2018 By Scott Resnick

Are you ready for the changes that will impact the way we do business as the Internet of Things takes off? Companies that don’t take the IoT into account as they plan and deploy upcoming projects should know that work in this sphere is continuing to grow exponentially. Bain researchers predict that business to business […]

Filed Under: Telecom Tagged With: Internet of Things, Telecommunications

Security for Your Telecommunications System

Jul 17, 2017 By Scott Resnick

According to a 2015 survey, companies’ brand reputation fell by 81% if information was compromised through a cyberthreat. When a company falls prey to a cyberattack, allowing hackers and other cybercriminals to steal information from customers and employees, it calls into question its reliability and standing. New threats to your telecommunication systems will continue to occur. So, what’s the […]

Filed Under: Telecom Tagged With: Security, Telecommunications

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