Relationships
Every Local Business Needs Review Cards
If you market your local business online, you need review cards. They stand out, they get noticed, they drum up more business. Ever searched for the best restaurant in your area? You’ll probably find that…
5 Networking Tactics for Introverted Professionals
Networking events can be an introvert’s worst nightmare. On one hand, they can be essential to success. On the other, however, they can be unfriendly reminders of an introvert’s individualistic nature. While most introverts don’t…
Do’s and Don’ts for Entrepreneur Business Networking
I often recommend business networking as the most effective way for a startup founder to find investors, advisors, and even key executive candidates. But what if you are an introvert, or new to this game,…
What We Think of Our Customers Colors Our Engagement
Someone called seeking coaching on a specific deal. He had fallen into traps which blinded him in moving forward with a winning strategy. He started the conversation with, “The key decision-maker is really a jerk!…
Why Good Contact Centers Need Both People and Technology
Most people dread calling a customer service contact center. They’d rather chew on tinfoil than try to explain to an automated voice that they want to talk to a real person, and long hold times…
Who Already Trusts You?
If there is a cardinal sin of marketing, it’s ignoring the people who already know you, appreciate you and give you money. For most organizations, 60-75% of your net new revenue should come from your…
Modern Mentors: Navigating Mentorship in the Digital Age
Mentorship is as old as human society, perhaps even older. Before written communication, the only way information was passed down was from one person directly to another via speech and demonstration—monkey see, monkey do. However,…
Reviews: You Like Us, You Really Like Us!
As we approach 2019, we’re delving into the channels that you really need to consider as you map out your marketing and sales efforts for the coming year. Previously we’ve covered: Video Podcasting Infographics and…
Relationships Matter—But What Does That Mean?
Andy Paul wrote a terrific piece on relationships (visit TheSalesHouse to get some of his thinking). There is a lot of discussion, pro and con, about the importance of relationships—but little of it drives any clarity about…
Startups: Networking is Key to Your Success
Personal relationships are important for any business owner as they provide some respite away from the company and can help you de-stress effectively. However, these relationships are limited because you are only around family members…
