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Home / Archives for Sales and Marketing / Relationships

Relationships

Feel-Good Questions to Build Immediate Rapport

Jan 15, 2020 By Bob Burg

In Referrals Action Tip #4 we look at the first of what I call my Feel-Good Questions; questions that in no way come across as salesy, prospects, intrusive, or invasive (because…well, they’re not) but instead quickly develop a powerful rapport with the person you’ve just met. What you’ll notice about this first one is that […]

Filed Under: Relationships Tagged With: Communication, Referrals, Video

Beginning the Know, Like, and Trust Relationship

Jan 6, 2020 By Bob Burg

In Endless Referrals Action Tip #3 we take a look at how to have a very, very effective initial conversation with someone you’ve just met; someone who might just be a great potential prospect and/or referral source. There’s actually a way—right upon meeting this new person—that you can immediately and powerfully communicate exceptional value to […]

Filed Under: Relationships Tagged With: Relationships, Trust, Video

4 Powerful Benefits of Working with Referral-Based Customers

Dec 27, 2019 By Bob Burg

In this video, Endless Referrals Action Tip #2, we explore four powerful benefits of working with referral-based customers. There are certainly more benefits than just these four…but I believe you’ll find these four—in and of themselves—to be well worth making the effort to turn your business into one that is primarily referral-based. The brief exercise […]

Filed Under: Relationships Tagged With: Referrals, Video

Imagine What Endless Referrals Could Mean for Your Business!

Dec 10, 2019 By Bob Burg

Actually, you can do more than imagine. This is the first in a series of brief videos titled, “Endless Referrals Action Tips.” In Tip #1 we look at the biggest challenge for practically anyone and everyone in sales. What’s the answer to this challenge? I’ll bet you can guess. Enjoy the video and stay tuned […]

Filed Under: Relationships Tagged With: Referrals

4 Underlying Ways to Revive the Lost Art of Relationship-Building with Customers

Dec 6, 2019 By John DiJulius

Technology has provided businesses with unprecedented advances. But even in this digital age, personal relationships are critical to building trust and loyalty with customers. Despite all the tech advancements, the disruptive force happening in business today is relationship building. Emphasizing the customer satisfaction component of business will only become more advantageous, given that by 2025, AI […]

Filed Under: Relationships Tagged With: Hiring, Relationships, Training

How to Wow Your Customers with Handwritten Notes

Nov 21, 2019 By Elaine Fogel

Sending or receiving handwritten notes is quite uncommon these days. With the simplicity and speed of email, texting, direct messaging, and other forms of digital communication, it’s no surprise. However, if you really want your business or organization to stand out, why do what everyone else is doing? A handwritten note will leave a more […]

Filed Under: Relationships Tagged With: Communication, Customer Experience

Building Your Personal Brand—Again

Oct 22, 2019 By Dave Brock

There’s a lot of discussion about how important it is for salespeople to “build their personal brands.” I’ve written about this topic several times before, even using the same title before. But it’s a topic, as much as I wish would go away, doesn’t. But what does it mean to build our personal brands? Many […]

Filed Under: Relationships Tagged With: Branding, Reputation, Sales

Does Your Business Need a Customer Appreciation Strategy?

Oct 8, 2019 By Aaron Lee

It goes without saying that you appreciate your customers. Without them, you wouldn’t have a business to run. But do your customers know how much you appreciate them? It’s easy to get so caught up in the process of generating new leads and prospective customers that you fail to give your existing customers the right […]

Filed Under: Relationships Tagged With: Customer Appreciation, Sales

What is Networking?

Sep 20, 2019 By Dave Brock

In the “old days,” networking seemed to be about meeting people, learning about them, building a bit of a relationship. There was value in networking. Often, our networking may have been a passing meeting, a chance to get to know someone for a few moments, have an interesting conversation, only to move on in our […]

Filed Under: Relationships Tagged With: Networking, Relationships

5 Reasons Business Leaders are Short on Relationships

Aug 7, 2019 By Marty Zwilling

If you are a business professional or owner today, success is more and more about relationships. People relationships are the key to career growth, more than results, and customer relationships build brands, rather than the other way around. In this era of communication overload with many misleading messages, we have learned to count first on […]

Filed Under: Relationships Tagged With: Relationships

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