• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
  • Advertise
  • Submissions
  • About Us
  • Contact Us
  • Feb 28, 2021
  • Startup
    • Creating a Plan
    • Funding a Startup
    • Franchise Center
    • Getting Your Office Ready
    • Making Your Business Official
    • Marketing Your New Business
    • Personal Readiness
  • Run & Grow
    • Customer Service
    • Human Resources
    • Innovation
    • Legal
    • Operations
    • Risk Management
  • Leadership
    • Best Practices
    • Communication
    • Green Initiatives
    • Open Culture
    • Strategic Planning
    • People Skills
  • Sales & Marketing
    • Advertising and Lead Generation
    • Marketing Innovations
    • Marketing Plans
    • Online Marketing
    • Relationships
    • Sales Activities
  • Finance
    • Budgeting and Personal Finance
    • Payments and Collections
    • Tax and Accounting
    • Pricing Strategy
    • Working with Investors
    • Working with Lenders
  • Tech
    • eCommerce
    • Hardware
    • Software
    • Security
    • Tech Reviews
    • Telecom
  • Shop

SmallBizClub

Helping You Succeed

efile4biz banner
Home / Archives for Sales and Marketing / Relationships

Relationships

The Email Economy: Using Email Responsiveness To Build Trust

Feb 26, 2020 By Brian Wallace

Over 10 years ago Fast Company declared email to be dead and in the years to follow this sentiment would be proclaimed by the Wall Street Journal, the CEO of Evernote in The Telegraph and Fobes, but is email really dead? Almost to the contrary, email is more alive than ever and in the next […]

Filed Under: Relationships, Technology, Telecom Tagged With: Email Response, Email Tips Small Business Communications Customer Experience Mistakes Online Strategy Relationships Matthew Bellows Yesware

Send Value-Based Information

Feb 26, 2020 By Bob Burg

It’s another of those “old ideas” we’ve always heard about when it comes to relationship-building, but when you see what it is I bet you’ll agree that very, very few people do this and utilize its power to its full potential. In Endless Referrals Action Tip #10 we continue the follow-up and follow-through process with […]

Filed Under: Relationships Tagged With: Referrals, Relationships

More on Notecards

Feb 19, 2020 By Bob Burg

In the last video I shared about the powerful personalized hand-written thank you note. In Endless Referrals Action Tip #9 let’s continue that conversation and look at the results you can expect to see. Please note: if you’re concerned that this handwritten notecard is supposed to replace the other media you are now used to utilizing, please […]

Filed Under: Relationships Tagged With: Communication, Referrals, Relationships

Begin the Follow-Up and Follow-Through Process

Feb 12, 2020 By Bob Burg

So you’ve met this new person and established a terrific rapport with them, perhaps the beginning of fantastic, mutually-beneficial relationship. You still don’t know at this point, and that’s okay. But in Endless Referrals Action Tip #8 you’ll begin the follow-up and — just as importantly — follow-through process intended to niche you in that person’s […]

Filed Under: Relationships Tagged With: Referrals, Video

Clients You Love

Feb 10, 2020 By Drew McLellan

The truth is not every client is created equal. We all know that there are clients we love to serve. We’re able to provide them with incredible value and they appreciate the work we do. The relationship goes beyond the transaction and makes our work meaningful. Wouldn’t it be wonderful to work with a bunch […]

Filed Under: Relationships Tagged With: Market Segmentation, Target Market

Always in Good Form

Feb 5, 2020 By Bob Burg

You’ve now learned the first two Feel-Good Questions as well as the “One KEY Question” that will separate you from practically everyone else. Here’s one more type of question. They (because there are actually four of them) are called “F-O-R-M” Questions and they simply provide additional questions you can ask that will deeply strengthen the rapport with […]

Filed Under: Relationships Tagged With: Relationships, Sales

The One Key Question That Will Set You Apart

Jan 29, 2020 By Bob Burg

Over the past several brief videos we’ve been discussing how focusing on the *other* person (whom you just met) through what I call “Feel-Good Questions” helps you to quickly establish yourself as a “person of value” in their eyes; a person worthy of getting to know better and having as part of their network. Now let’s amp […]

Filed Under: Relationships Tagged With: Referrals, Sales

4 Ways Architects Can Extend Their Client Services Post-Construction

Jan 23, 2020 By Redshift

Plamena Milusheva, a designer at Seattle architecture firm LMN, is working on a way to get architects back into their buildings long after construction ends and they’ve turned over the keys. The trick isn’t a lockpick kit or any sort of clandestine sneaking technology; it’s a networked device she’s developing at LMNts (LMN Tech Studio)—LMN’s research […]

Filed Under: Relationships Tagged With: Construction, Relationships

Deepen Your Rapport with Feel-Good Question #2

Jan 22, 2020 By Bob Burg

In my Endless Referrals Action Tip #5 we discuss Feel-Good Question #2 which, as you’ll see, flies in the face of much traditional sales teaching. Yet, you’ll see why—as a follow up to Question #1 in the previous video (Action Tip #4)—this question will bring immensely positive feelings to your new contact; positive feelings about himself or […]

Filed Under: Relationships Tagged With: Communication, Relationships, Sales

Feel-Good Questions to Build Immediate Rapport

Jan 15, 2020 By Bob Burg

In Referrals Action Tip #4 we look at the first of what I call my Feel-Good Questions; questions that in no way come across as salesy, prospects, intrusive, or invasive (because…well, they’re not) but instead quickly develop a powerful rapport with the person you’ve just met. What you’ll notice about this first one is that […]

Filed Under: Relationships Tagged With: Communication, Referrals, Video

  • « Go to Previous Page
  • Go to page 1
  • Go to page 2
  • Go to page 3
  • Go to page 4
  • Go to page 5
  • Interim pages omitted …
  • Go to page 24
  • Go to Next Page »

Primary Sidebar

Random

5 Tips To Enhance Personal Injury Compensation

Feb 26, 2021 By Peter MacCallister

How to Make Disabled Employees Feel Confident at Work

Feb 26, 2021 By Ed Smith

5 Essential Skills Every Sales Rep Should Have

Feb 26, 2021 By Devin Caldwell

does-your-customer-understand-your-differentiation-

Are You Really Differentiated?

Feb 26, 2021 By Dave Brock

5 Things You Can Do Right Now To Improve Your Mental Health

Feb 26, 2021 By Wagepoint

Footer

About Us

Small Biz Club is the premier destination for small business owners and entrepreneurs. To succeed in business, you have to constantly learn about new things, evaluate what you’re doing, and look for ways to improve—that’s what we’re here to help you do.

  • Facebook
  • LinkedIn
  • RSS
  • Twitter

Copyright © 2021 by Tarkenton Institute, Inc. All Rights Reserved | Terms | Privacy