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Why Soft Skills Are Just as Important as Hard Skills in Customer Service

To any business owner, it would seem like a no-brainer that customer satisfaction is a top priority. With the advent of technology such as AI chatbots and online knowledge bases, it might stand to reason…

Customer empowerment? Blame the Internet.

Customer empowerment is moving so fast nowadays that many of us are running to just catch up.  Yet if we don’t or can’t, it is a sure thing that someone else will. Yes, we can…

3-reasons-why-a-people-counting-service-will-help-your-small-retail-business

Retail Trends You Won’t Want to Overlook in Q2

The pandemic drove retail sales in 2020 and 2021, particularly in essential items and online shopping. The economy continues to shift and change as the world moves into 2022 and figuring out how to move…

Top 3 Business Tips From Billionaires Like Bill Gates

In today’s world almost every experience has been documented about before. Stories abound about the how Bezos started Amazon or how Bill Gates developed Microsoft. But all these stories have something in common–every founder had…

4 Ways to Become a Business Superhero

Superhero movies are all the rage right now, and I have to say I’m loving it! I’ve been reading comic books since before I could read! But of the hundreds of superheroes, my favorite superhero…

Give Your Business A Voice: Start A Podcast in 2022

With the popularity of podcasts rapidly increasing, jump on the trend and get ahead of your competition by acting fast. The number of worldwide listeners is estimated to increase massively, surpassing 800 million users by…

freight businesses in transit

What are the 4 Main Types of Freight Transportation?

You may be thinking about starting a business where you transport goods from one place to another. A freight transportation business can prove to be extremely lucrative after being a few years. But, the question…

How Business Intelligence Can Maximize ROI

Business intelligence. It sounds good. It also sounds expensive. In business, it doesn’t matter how good something is. If the ROI isn’t there, it’s not worth the purchase. Business intelligence is no exception. While gaining…

providing inclusive care

How to Provide More Inclusive Client Care

You go to the grocery store, pick out a few items, and head to the checkout line. An employee who happens to walk behind you mentions in passing that the shorter line next to the…

a virtual medical scribe

6 Ways a Virtual Medical Scribe Can Help Your Healthcare Office

Virtual medical scribes are increasingly playing an important role in healthcare, by documenting doctor-patient consultations remotely. The scribe takes notes and documents the encounter, which reduces the doctor’s workload and allows him to focus on…

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