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Independent Contractor Versus Employee?

Is it better to be an independent contractor or an employee? For a small business owner (SBO), the question mostly is how to determine what business relationship exists between the person providing the services & the SBO, and if that relationship is that of an independent contractor or an employee.

Who Let Murphy Invent That Law, Anyway?

We all know Murphy’s Law: “Anything that can go wrong, will go wrong.” And in business, it’s true—especially in a new startup business.

Customer Service Apology is Stronger with a Personal Touch

The personal touch can make all the difference. It is often unexpected, and always appreciated. You may not be able to drive to a customer’s office to personally apologize, but you can write a personal thank you note.

The Problem with Hiring Relatives

Hiring relatives of employees can be a dangerous policy for so many reasons. Early in my academic career, the small department where I taught hired a husband and wife as teachers.

10 Tips for Setting Rules and Guidelines for Your Interns

Your experience with interns can be a positive one if you provide excellent guidelines and training. Even if you are not able to eventually offer them a permanent position, your role as their corporate mentor and possible reference is invaluable to their future success in their chosen field.

The Customer’s Taste Buds Are Always Right

When I tasted the Greenwich Pizza “Garden Delight” in the Philippines, my taste buds got a shock! The pizza was covered with sweet tomato sauce and the cheese on top was cheddar.

Make Your First Hire Your Best Hire

If you’re running your own business and finding there aren’t enough hours in the day to get all your work done, it may be time to hire your first employee. But for many business owners, that idea is daunting. What if you hire the wrong person?

How to Set Up a Chart of Accounts

Now that you know how to set up your accounting system and how to hire a bookkeeper, its time to learn about some bookkeeping basics. You may have been avoiding this for a long time, but its easier than you think!

5 of Steve Jobs’s Biggest Mistakes

It’s a great disservice to everyone, especially young people, that the stories that we often hear about the most accomplished entrepreneurs sound so effortless. Despite what we may have read, Steve Jobs was no different. Here are five of Jobs’s greatest mistakes, all of which history shows he ultimately learned from.

Payroll Cards: A Raw Deal for Employees?

Bad news for employers using payroll cards to pay their employees: A federal regulator is now saying employers can’t require employees to use them, and must offer an additional payroll option as an alternative, according to the Wall Street Journal.

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