Run and Grow
What’s More Important: Experience or Experiences?
The other day I was speaking to a large group of sales people. Many were very new to sales; they had been selling for only a few years. During the conversation, one person asked how…
4 Ways Organization Can Help You Stay Productive
Have you ever looked across your workspace and wondered how it ended up in such a chaotic state? For many business owners this can be an all too familiar scene. If your employees seem lost…
5 Keys to Improving Customer Satisfaction and Loyalty
Acquiring a customer costs your business money. Every time you neglect a customer who has purchased a product or paid for a service, you are watching that money you spent on customer acquisitions walk through…
5 Ways to Detect a New Hire’s Lies Before You Make an Offer
Finding good people to work for you becomes exceedingly problematic when a candidate lies about qualifications, skills, or their personality types, leading to a bad hire. So, how do we know when a candidate is…
Why Western Companies Fail in China
Western companies have a track record of trying to crack China and failing. Many of them have issues understanding the Chinese market, and as a result some of the biggest companies in the world have…
More Than Just a Lemonade Stand: How to Scale Your Small Biz
Scaling up your business is one of the hardest things to do, no doubt about it. Not only can it be hard to decide what areas should receive the most attention, but ensuring there are…
What Types of Insurance Does Your Small Business Need?
It’s never been easy running a small business. The risks you face as an entrepreneur start to affect you the day you register and get started. These risks need to be dealt with at the…
7 Tips to Deal with Unhappy Customers and Improve Customer Experience
No one likes to receive a complaint—but complaints are worth their weight in gold if an organization learns from them and then uses the information to improve the customer experience. Customer complaints can be used…
Policies Drive Away Your Best Folks!
Man consists of two parts, his mind and his body, only the body has more fun. ~Woody Allen Policies are necessary for so many reasons, especially in the HR area where lawsuits are running rampant….
New Rules Issued for Employers with Independent Contractors
A small business—or a company of any size—may take on workers as traditional W-2 employees or as 1099 independent contractors. However, the federal government has issued some new rules on the classification process of workers…