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6 Smart Business Moves to Grow Your Company

You have already established a company with efficient staff and under-control expenses. Now you are looking towards the next step: growing your company in size, scope, and direction.

Turn Angry Customers into Customer Evangelists

No matter my level of expertise in customer service, I’m amazed that there’s always something new to learn and to try. Companies are always finding new ways and coming up with new ideas to amaze their customers.

4 Ways the ACA is Helping Small Businesses

It goes without saying that the ACA (aka Obamacare) has taken a lot of heat. Politics aside, here’s four ways Obamacare is actually helping small businesses.

6 New Resolutions for Small Businesses

Now that we’re almost two months into 2015, you may have fallen off the path towards meeting your personal New Year’s resolution. If you own a business, there’s still more than three quarters left in the fiscal year to hit your financial goals.

4 Essentials to Look for in a Project Manager’s Portfolio

If the time has come to bring a new project manager onto your team, it is crucial to make a careful, informed decision. After all, they will have a high level of decision-making for your business, and choosing the wrong person can become costly.

How to Enjoy Your Business Dream as Well as the Work

In my experience, I have found that if entrepreneurs can sustain the inspiration, even the hard work becomes part of the fun and satisfaction, leading to success.

Hire Slowly, Fire Fast

New hires can shore up the weak areas of a business in ways existing employees cannot, if hiring is done to fill true needs.

Mobile Businesses: Is Opportunity Rolling into Your Future?

Sometimes old good ideas make the best new ideas and that’s what we are currently witnessing with the resurgence of mobile businesses. Today, what started as a food truck renaissance has now spread to a wide range of commercial activities.

The 6 Worst Legal Mistakes Businesses Can Make

Being a business owner requires making many important decisions. Making the wrong choice in certain cases could land your company in legal hot water. Below are six of the worst legal mistakes any business can make.

Responding to Customer Experience Disasters

As much as we try to develop, implement, and execute outstanding customer experiences, sometimes things fall apart and we have a complete disaster. Everything goes wrong!

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