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The Review is In

Last week we explored how customers have taken to the web, social networks and review sites when they have something to say about a company or any customer service need—good or bad. This isn’t just…

10 Tips to Improve Your Customer Experience

Today, customers are no longer looking for great customer service—they want more. Today customers demand a great customer experience and will not settle for anything less. It is no longer good enough for companies to…

Bitcoin for Small Businesses: Things to Know and Consider

Bitcoin is a digital currency that can only be accessed using codes that are only known to the owner. It is just like depositing your money in a bank but this one is electronic. Bitcoins…

5 Ways to Reduce Costs and Improve Business Performance

Technology’s continuous advancements have torn apart the barrier between and among nations. Thanks to ecommerce, individual industries now operate their respective businesses within a circuit of globalized market systems. Unfortunately, such ecommerce has resulted in…

3 Interview Questions Small Businesses Need to Start Asking Candidates

What was one of the biggest challenges facing small businesses in 2017? According to a report from the 2017 American Express OPEN Small Business Monitor, it isn’t keeping current business nor is it cash flow concerns….

How to Prepare Yourself for the Cost of Employees

You’ve run the numbers and you know how much you can pay your new hire — but did you know that standard wages and salaries only represent approximately 70% of the total costs of compensation for each…

Is Your SME Aware of These 4 Vital Areas of Employment Law

There are many areas that need to be taken into account when making sure your SME is running successfully. Factors such as customer satisfaction, profit margins and stock control all need to be monitored and…

How to Streamline the HR Process Using Technology

There can be no doubt that over the last two decades, technology has entirely changed the way that most companies do business. Indeed, most firms would struggle to continue operating if their technology was suddenly…

How AI Will Impact Business in the Next 10 Years

The development of A.I. is doubtless the next milestone in humanity’s progress. Almost every aspect of our lives will be transformed. One of the areas where this change will be most profound is the way…

The Decline of the 9 to 5: Keep Up with the Changing Workday

As the year draws to a close, now is an opportune time to examine your business model and see what’s working and what isn’t moving into the New Year. In 2018, you might want to…

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