Matt Shealy
Matt Shealy is the President of ChamberofCommerce.com. Chamber specializes in helping small businesses grow their business on the web while facilitating the connectivity between local businesses and more than 7,000 Chambers of Commerce worldwide.
Latest
5 Tips That Can Help You Avoid A Lawsuit During The Pandemic
As a business owner, it’s essential to take steps to protect your customers and employees from the novel coronavirus. Not only can this help you keep people safe, but it can also protect you from…
Pandemic: When is it Time for a Small Business to File Bankruptcy?
It is no secret that the pandemic currently gripping the globe has resulted in more than a few hardships for individuals, families, and businesses. It is often small businesses that get impacted the most. These…
5 Benefits of Using VoIP for Your Business
Switching from traditional landlines to voice over internet protocol (VoIP) phone service is a move a lot of businesses are making. If your systems administrators are ready to part with mobile towers and antiquated phone…
5 Trends That Will Shape the Future of Customer Service
Business owners can make every customer interaction meaningful and memorable by taking advantage of emerging technologies. Customer experience (CX) is a top concern among leading organizations. Enterprises that know-how to deliver a remarkable CX boost…
3 Surefire Tips for Identity Theft Guards and Fraud Protection
Few people realize the amount of information available online or in electronic data caches that reveal specific details about our lives and financial transactions. Although you may feel that some of the more intimate details,…
7 Ways Automation is Helping Support Teams Deliver a Personalized Customer Experience
Businesses need loyal customers for long-term growth and profitability. But what’s the best way to get them to stick around? One of the keys to effective customer retention is the creation of a personalized customer…
How Top Software Teams Deal with Technical Debt
Software development teams can keep builds on budget and on task by reducing or eliminating technical debt. In a perfect world, developers would fix all known bugs with each iteration—but we all know that seldom…
3 Ways to Engage Customers After the Sale
Conventional advice says it costs five times more to acquire a new customer than retain a current one. Yet companies often invest more time and energy into gaining new customers instead of keeping the ones…
3 Ways Sales Pros Can Leverage Technology to Build Pipeline and Close More Deals
Technology makes it easy for sales teams to connect with prospects without having to leave their desk. Today’s sales reps can build their pipelines faster, close deals easier, and even send gifts to clients at…
5 Tips for Online Privacy During Your Next Business Trip
There are a lot of components that go into leisure traveling, but business traveling can be a whole different ball game. Not only do you have to pay attention to making your flight, finding your…