How to Get More Qualified People to Submit Their Resumes

The Internet and digital technology have made life and work easier for most professionals except recruiters. It certainly made the application process more convenient...

Follow These 4 Steps for Fool-Proof Hiring

Are you starting a new business, or getting ready to start one? One of the first questions you’re likely to have is how you go...

Who Cares About Customer Loyalty?

Repeat customers, raving fans, angry backlashers, commodity shoppers. Oh boy, what a range of loyalty these represent. And in your years, you may have...

Top 5 Interview Questions to Really Get to Know Your Candidates

In general, interviews only last between 30-45 minutes, so you have a relatively short period of time to find out about your candidates and...

Should You Pay Employees Hourly or a Salary?

If you currently employ W-2 workers in your small business, or you are looking to hire top talent in the future, you’ll likely be...

Don’t Neglect These Trademark Basics to Protect Your Product

When it comes to intellectual property, protection is more than just in a name. Trademarks are anything that can indicate to consumers that a...

What Wedding Photography Can Teach You About Business Agility

All businesses share certain qualities, but you might be surprised that wedding photography covers a wide range of similarities to most small businesses. A full...

The Value of Feedback: How Talking to Customers Can Drive Innovation

As an entrepreneur, seeing your product gain traction for the first time is a rush. The early years of ContextMedia were some of the...

A Year-End Customer Service Inventory: 5 Questions to Ponder

As we approach the end of the year and look forward to the next year of serving our customers and building profits, the following...

9 Surefire Ways to Make Your Customers Happy

There is an oft-told legend about how Amazon CEO Jeff Bezos likes to make sure there is an empty chair at every company meeting:...

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