If you are a seasoned mover that has moved homes more times than you can count, you may think relocating your office will be easy. While it is true that an office move presents many of the same tasks as a home move, it is important to note that it also comes with a few […]
Run and Grow
Why Customer Experience Trumps Low Prices
Many businesses try to slash their prices to the lowest level possible in hopes that consumers will flood through their doors. They think they can vacuum up more customers who want to take advantage of lucrative deals. While low prices are important, it’s a simple fact that other aspects like good customer experienceare far more […]
6 Ways AI Can Make Money or Waste Your Money in Retail
The capabilities of artificial intelligence (AI) have grown tremendously in the last few years. Thanks to machine learning and computers that are better able to think in the same way as humans, for the first time, these devices make rational choices. It seems that everywhere you look, AI is all the buzz, and more and […]
8 Sure-Fire Ways to Improve Your Delivery Service
No matter whether you suffer from careless workers causing you traffic fines such as this one, or you only want to boost your ratings in the field of delivery, performance is key. Your delivery flow impacts your employees as well as customer experience. With the right technology and the best processes available today, optimizing your […]
How Likeable is Your Front-Line Customer Service Team?
What are the factors that make a front-line employee as likeable and does this impact your business success? Here are just a few common sense factors that I have seen in my 25 years of observing and training customer service team members: Smiling and Friendly Attentive Knowledgeable about Products & Services Sincerely Willing to Help […]
7 Reasons Why Your Business Needs an Inspection From a Commercial Locksmith
You The possibility of your commercial establishment getting burgled cannot be ruled out. Thus, your top priority is to prevent theft in your business premises that may have expensive equipment, raw materials, finished products, important documents, and other such items. Of course, you can install strong doors/windows and locks to secure your building. You can […]
5 Easy Ways to Increase Business Productivity
Small businesses often run with tight margins and need to ensure that they are getting as much from their staff as possible. This is productivity, and it is absolutely vital in the short and long-term success of the business. If your team is less productive than your competitors, you can fall behind in the marketplace […]
What MUST Your Small Business Spend Money On?
The business world has come a long way in the last ten years. Today, there are new tools and technology that you are told are essential to success. As a result, it’s tough to know what to spend money on and when to keep it in your corporate bank account. Considering small businesses don’t have […]
5 Reasons Why You Should Move Out of Your Home Office
Nowadays, working from home is becoming more and more common. Working in your pyjamas, creating your own schedule, avoiding office politics–sounds great. Commuting from bed to bed, saving money, spending more time with your family and doing some household chores in between – what’s not to love? Unfortunately, the reality of it all is far […]
Why Your Small Business Needs to Adopt eLearning for Employee Training
As more businesses realize the importance of learning and development (L&D) for staying relevant in today’s competitive environment, small businesses are faced with a unique challenge. While larger enterprises have little restraint when it comes to investing in employee training, smaller businesses are tied by bootstrap budgets and infrastructure-related challenges if they want to deploy training initiatives. […]
