Internet and smartphones have disrupted several industries over the past two decades. Real estate is no different—as a buyer, you can ‘walkthrough’ properties of your choice from thousands of miles away. Services like Airbnb make it possible for you to let your property out like a hotel with minimal hassle. Yet, from a real estate […]
Run and Grow
Most People Are Disappointed by Brands
Your customers have high expectations. But who could have guessed that 82% are disappointed or upset by brands! A recent research study by Oracle CX in partnership with my marketing pal, Jeanne Bliss, takes a cross-generational look at customer preferences, behaviors, and expectations. What they uncover about the customer experience is very telling. “Companies no longer compete […]
How Gig Economy Growth Could Help Close the Labor Gap in Construction
Just 10 years ago, cities across America were mottled with transit deserts—streets, neighborhoods, and entire regions without convenient or affordable transportation options. No trains. No buses. Not even taxis. The only way to get around was by driving your own vehicle—if you had one, that is. If not, it was a struggle to access employment, […]
The Growing Problem of Employee Turnover
Reducing Turnover with Better Benefits Employee turnover is a costly problem and that cost is on the rise. Currently turnover costs $600 billion annually, but by 2020 that figure will balloon to $680 billion. What’s behind this rising business cost and what can businesses do to prevent it? The Strength of the Jobs Market is […]
How to Keep Good Employees: Pay and Development Trump Benefits
It’s no secret that replacing an employee is expensive. A 2019 retention report by the Work Institute found that conservatively, employers can expect to lose around $15,000 with the departure of an employee. In 2018, nationwide turnover costs were an estimated $617 billion, and that’s not accounting for the (very necessary) costs associated with training […]
Think PMI is TMI? Here’s Why 3D Models Need Product Manufacturing Information
Although it’s fascinating to check out a napkin sketch by a famous architect—the germ of an idea that grows into a monumental project—you wouldn’t expect that sketch to serve as the actual plan to build it. But that’s what product manufacturers face too often when receiving information about what a client wants them to create. But there is a […]
Keeping the Office Safe: 5 Ways to Create a Disaster Preparedness Plan
Human resource professionals can ensure the safety of employees by making sure that everyone is aware of what to do should an emergency occur. Global warming and climate change have contributed to unfathomable natural disasters. Consequently, an emergency could strike at anytime and anywhere. Organizational leaders must develop emergency preparedness plans to prepare for when […]
4 Essential Tools to Improve Your Business Processes
If you want to run a capable company, you must continuously optimize your business processes. But what is a business process? For every action taken, there are usually several steps to take. These steps are your business processes. To run your organization as efficiently as possible, you’ll want to ensure that each process has a […]
What is Agile Project Management?
The agile methodology has been a growing trend in the field of project management—being used alongside or even in place of more traditional methods like waterfall. In fact, a report by the Project Management Institute indicates that 71% of organizations use agile approaches in some form and frequency. Despite its widespread usage, however, many business […]
Top 7 Areas Where Chatbots Complement Live Chat
Customer relationship is the focal point of a successful business. Whether you are a small business or an enterprise, delivering great customer service is the lifeline of your business. Hence it becomes vital to implement the latest technologies to enhance your business communication with your customers. So, how do you respond to your customer needs […]
