How to Attract Qualified Applicants to Your Job Postings

Job portals have made it easy for businesses to reach qualified candidates for their openings. However, success with any job posting depends on a...

5 Business Warning Signs That Signal Ethical Exposure

Based on my years of experience working with entrepreneurs, I strongly believe that most of you start your business with the highest of ideals,...

Silence is Not Golden to Your Customers

I stopped by Walgreens to pick up a prescription the other day. When I gave the pharmacy tech my name, she went to the...

Risk, Insanity, and the 50% Startup Rule

Fifty percent of all businesses formed fail within the first two years.There are many variations of this number since there are a number of...

The Robot Business Revolution 2019

Are robots getting ready to take over the world? Not just yet, but there is a robot revolution taking place—and it’s happening in offices,...

How to Create a Loyalty Program for Your Customers

Many businesses are creating loyalty programs because they recognize the value in establishing a long-term relationship with their customers, but many entrepreneurs are encountering...

Start a Product-Innovation Revolution in 6 Steps—Whether You’re David or Goliath

In his book David and Goliath: Underdogs, Misfits, and the Art of Battling Giants, Malcolm Gladwell upends the idea that it was surprising for David, the...

Can a Revolutionary Concept Be Too Late to Market?

Too many startup businesses, especially in the technology world, are built upon brand new concepts that have not yet been proven in the field...

3 Best Practices for Delivering Excellent Customer Service

Customer service is critical for your business’s success. In fact, American consumers will spend 17% more to do business with a company they feel...

Paw Bumps and High Fours to Chewy.com

In our Go-Giver series John David Mann and I often discuss the importance of empathy and how it is one of the five—what we...

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