How to Perfect Your Restaurant New Hire Checklist

There’s new hire onboarding, and then there’s new hire onboarding for restaurants. Restaurant employees are a breed of their own, and they turn over at a higher rate than employees in other industries. According to the National Restaurant Association (NRA): The hospitality turnover rate in 2016 was more than 70%for the second year in a row. The hospitality industry…

Read More

How to Find Great Freelancers: The Easy Way

This article is a helpful guide on the best ways to find great freelancers — including strategies to ensure the decision is right based on project and business needs. Working with freelancers lets businesses tap into a range of specialized skills, without having to commit to a full-time salary to do so. In other words,…

Read More

Hire for the Soft Skills

Remember a few years ago when it was simple to hire? There were so many people that had been displaced by the recession that finding a qualified and available candidate was a piece of cake. That is definitely not the case today. The employee shortage is real and in certain sectors, it’s a serious crisis.…

Read More

Job Interview Tips: What Not to Say in a Job Interview

Interviewing is hard. It’s even more difficult when you take into consideration different industry needs and types of questions that can be asked, as well as different answers each employer wants. In 2017, Seer brought on board 58 new hires, but we saw more than 2,000 applications come through the door. According to FitSmallBusiness, this wasn’t surprising. 42…

Read More

10 Body Language Signals to Watch for in Every Interview

Interviews are hard. Misjudging a candidate could mean the loss of skills vital to your company or possibly hiring the wrong person. And with an average price tag of $4,000 to simply recruit, hire and train someone, interviewing skills involve more than simply asking the right questions. Now more than ever, interviewers must also be able to…

Read More

Before Extending a Job Offer, Look at These 5 Traits

When building your team, there is nothing more important than hiring someone who not only is good at what they do but who is also going to mesh well with both the rest of your employees and your clients/customers. A business is nothing without its employees. And in my 14 years of owning a business,…

Read More

3 Instant Ways to Improve Customer Experience

Customer experience (CX) is one of the biggest factors in determining a company’s success. CX can refer to any experience a customer has with your company, be it on the phone, online, or in person. The CX you provide to clients will make or break your business moving forward. Help Scout reports that “91% of…

Read More

3 Effective Ways to Fight Employee Burnout by Onboarding Correctly

In a survey of 614 HR leaders, conducted by Kronos Incorporated and Future Workplace, 87 percent of respondents cited improving employee retention as a critical priority in the face of burnout. “Employee burnout has reached epidemic proportions,” says Charlie DeWitt, vice president of business development at Kronos. “While many organizations take steps to manage employee…

Read More