4 Things a Business Owner Can Do to Improve Employee Performance

Every business owner must make sure that employees are performing to their fullest. Over time, successful business owners have shared many tips and advice to help improve your employees’ performance, but motivating your employees to get there is not an easy task. It is a daunting challenge and requires patience and great leadership skills. While…

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3 Ways to Convince a Demoralized Employee to Stay

There comes a time in many employees’ lives when they feel it is time for them to move on. This may be as a result of that employee’s desire to take on a new career path, or they may have personal or family obligations that require them to leave their position. In cases like these,…

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7 Employee Retention Strategies That You Can Apply Today

Savvy business owners know it costs 5x – 6x the amount to acquire a new customer than to retain an existing one. This rings true for hiring and employee retention as well. A report by the Center of American Progress found the average cost to replace an employee varies from 16% up to 213% depending on the employee’s compensation level. In…

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5 Steps to Changing Organizational Culture and Designing Your Future Workforce

When you think about all the investment you’ve made in your business—from cutting-edge tools and technology to state-of-the-art facilities—have you stopped to consider your employees, arguably the most important investment of all? As you take your business on the continued march of technological progress, your employees need to be on board with any necessary changes…

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Understanding Payroll Frequency: The Enigma Decoded

A year can be divided in multiple ways: 52 weeks, 365 days, or 12 months. This means there are different payroll schedules that a business owner can follow—weekly, bi-weekly, semi-monthly, or a combination of a few. How do you know which payroll frequency is the most optimal for your business? While there are a few factors…

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Annual Reviews or Constant Feedback?

Here comes a controversial subject. How often do you take the time to rate your direct reports? Is it worth the time and effort when measured from the perspective of the company and of the employee? In terms of time, this can be expensive and disruptive to you and your direct reports. In terms of…

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Avoid These 3 Employee Time-Tracking Mistakes

Time tracking is one of the most important parts of your business. This is especially true for larger businesses which have a lot of employees working for them. These employees often need to adjust their shifts according to their daily routines. With the increasing popularity of time tracking and with more companies looking to implement…

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Engaged Employees Will Engage Customers

My customer service keynote, A 2020 Service Strategy to Grow Your Business focuses on 5 specific strategies to grow your business through Common Sense Service. Today’s article focuses on Step TWO. (if you missed the article on Step 1 it can be found HERE): Evaluate what your organization needs to do to implement these important steps moving toward 2020:…

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4 Ways Gym Owners Can Keep Their Staff Happy

Happy gym employees are vital to the success of a fitness facility. When everything is going well with your staff, your business will run smoothly and when they are not, the reverse is usually the case. Equipment falls into disrepair, clients are treated poorly, and membership plummets. So how can gym owners keep their staff…

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