How to Deal with Unpleasant Online Customers

The more you sell, the more likely you will have to deal with unpleasant customers along the way. Don’t cheat yourself of precious time by arguing with them; just handle it without emotion and as the awesome business owner that you are.
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Favorite Parts of Doing Business: Tales from a Drop-Shipper

Anthony Buonocore is the owner of Westway Electric Supply, a distributor of over 250,000 electrical supplies in a Philadelphia suburb, Upper Darby, Pennsylvania. Tony has had to become a lean, mean, efficient machine and maintain a positive attitude. When this young entrepreneur was asked about his favorite parts of doing business, here is what he had to say.
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Outsource Your Manufacturing with Alibaba

Alibaba is China’s largest global marketplace for online sourcing and shopping. With over 2 million supplier storefronts and an e-commerce platform similar to eBay and Amazon in the US, Alibaba offers safe and simple trade solutions and easy access to verified suppliers.
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Measuring Your Power in the Internet Marketplace

There are a number of key performance indicators that help new generation company management see more clearly their progress and corporate health. Here are some of these measures, and how to calculate them. You will recognize the value of these for any business, even if they have not been in common use in the past.
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The Best Ecommerce Platforms for Startups

If you’re planning on launching a new business, having a good online store is essential. To make the best of your business, you need to be up-to-speed with the best of the latest ecommerce platforms, to help make using your website a seamless and user-friendly experience.
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How to Turn Your Visitors into Customers

In this world of online selling, where there is an over-abundance of everything, the first ten seconds a visitor spends inside your virtual “store” will determine whether or not they stay and purchase an item.
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How to Start That Online Business You’ve Been Thinking About

Is this the year you will finally launch that brilliant new business idea? It’s a good time to start—never before has it been easier or cheaper to build your own Web-based business. Technology has come a long way in the last few years in making tools for building sites more accessible to everyone (not just technologists).
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