There are many would-be entrepreneurs that want to build a lifestyle business, but unfortunately don’t know where to start. One of the most important steps, of course, is figuring out which platform to sell your wares on.
When clients demand services through multiple channels, order promising, monitoring and fulfillment can be complex and intensive. Multiple channels can often mean clients ordering over the web, phone, fax or email and in some cases differing people deal with these calls within an organization.
Internet retailers strive to reduce any “friction” associated with an online purchase, and small businesses should heed this with their incoming phone leads. In an industry rife with poor quality of service and antiquated technology, new virtual answering service companies, built on top of VOIP network with systems based in the cloud, are giving the smallest businesses high quality answering service and lead capturing capability—at prices not much higher than “virtual phone systems.”
Which city do the most web-savvy small businesses call home? With the Radius database as officiator, we compared the small businesses in all major U.S. cities based on a number of web savvy behaviors, including social media activity, website presence, daily deal offerings, and more.
Have you thought about your marketing plan? To compete in a crowded marketplace, you have to go in with a plan that you’ve thought about and put together carefully and intentionally. No matter what stage your business is at, you should have a plan for your marketing efforts.
We are close to a major generational shift. While Baby Boomers have dominated spending for decades, Millennials will soon be taking the top spot. This shift is not just interesting in terms of demographics, however; it will require businesses to change the way they market, sell, and serve their customers.
A presence on the web is increasingly important, as more and more consumers look for information on businesses online before visiting in person. Improving your website can be a daunting task, so break it down into manageable items that you can accomplish one at a time.
Consumers want multiple ways to pay. But choosing the best payment processing solution for your business can be confusing, with so many options and providers. Here are 5 easy steps to follow when researching what is the best solution for your business—and your customers.
Small Biz Club is the premier destination for small business owners and entrepreneurs. To succeed in business, you have to constantly learn about new things, evaluate what you’re doing, and look for ways to improve—that’s what we’re here to help you do.