Ways That Cloud Communications Improve Customer Service
Customer service is key in today’s business world. Customers these days have the power to do their own research to compare products and services online, so companies need a way to stand out beyond this. How an organization reacts to customers and how they build their customer relationships go a long way in leading to…
Read MoreManaging Uncertainty: How US Business Could Be Affected by Indecision Around Brexit
With the deadline for a Brexit deal moving ever closer, the lack of clarity and direction is beginning to become a very real concern for British industry as the prospect of a no-deal Brexit looks increasingly likely. But Brexit does not only affect Britain. While their people voted for the isolationist step to remove themselves…
Read MoreHow to Choose the Best Monitors for a Small Office Space
Choosing the best monitor for small office space is probably one of the wisest decisions you can ever make. Considering that you spend most of your working hours in front of your computer, having one that is easy on your eyes is an excellent idea. Having a great monitor does not imply that your work…
Read MoreEnsure Your Company’s Success with a Robust eCommerce Shopping Platform
The eCommerce platform you choose for your online store will have a huge impact on its functionality, quality, and success. While finding an eCommerce platform is easy, finding a high-quality, robust platform that’s right for your site may be more difficult. Keep these five features in mind when choosing a platform for your online store.…
Read MoreCustomers Don’t Care About Their Buying Journey
Recently, I was speaking with an executive whose team was involved in a major purchase decision. I asked him to describe his buying process/journey. He looked at me with an amused/quizzical look. “We don’t think in terms of a buying journey. We just have something we need to get done, part of it involves buying…”…
Read MoreHow to Choose the Best Email Provider for Your Business
If you’re like most small business owners, you’re probably super dependent on email to keep in touch with clients, suppliers, and employees. That’s why choosing the right email provider is crucial. Make the wrong choice and your email service could go down, causing your business operations to come to a halt. Here are some things…
Read MoreHow to Show Team Appreciation During the Holidays
The holidays are quickly approaching, and your small business needs to be ready. This is a busy time of year for almost everyone, so celebrating in the office might not be high on your priorities. However, taking time to appreciate your team is crucial; 90% of employees say that recognition positively impacts their engagement, and…
Read MoreHow You Hire Affects the Bottom Line: Better Hiring from Start to Finish
If you’re a growing small business, chances are you’ll have to hire an employee at some point. No matter what job they’ll be hired for, as an employer, you have to be prepared with a game plan to find and secure the best talent in the most efficient way. After all, hiring can be more…
Read More5 Ways to Market Your Small Business Better
Did you know that two-thirds of SMB owners and leaders—a full 66 percent—are personally responsible for three or more of the following areas of their business: operations, finance, sales, marketing, human resources, customer service, product development, or IT? When stretched too thin, even the most seasoned business professionals find that some, if not all, of…
Read MoreHow Technology Can Help Improve Your Rental Property Business
Property management technology continues to evolve. When a rental property business transitions from a paper-based business model to a digital, or hybrid model, productivity, efficiency, and transparency all improve. Many landlords are turning to property management technology to help them control operating costs and boost client retention. But, when it comes to leveraging the power…
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