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Do You Have a Traffic Problem or a Conversion Problem?

When I discovered social media 7 years ago I was attracted by its potential to gain free global attention. You didn’t need to pay for an online audience or traffic. You attracted website visitors by writing great content, giving it away for free and growing your social networks.

5 Data Center Design Commandments

If you’re creating a data center design from scratch, it’s important to think a little bit about how you’re going to lay it out before you get building. Here are a few areas to think about:

The Definitive Guide to Data Breaches

Data breaches are almost inevitable at this point. There are things you can do to limit the damage caused by a data breach, though preventing them completely might be impossible.

Does Unified Communications Really Cut Costs?

If you’re thinking of moving to Unified Communications, the first question on your mind is probably “How much is this all going to cost me?”

How Lead Generation Software Helps Your Sales Team

Knowing your customers is key to an effective and successful business. But in the age of new media and technology, this can be hard, because your shopfront is virtual, and your customer base largely anonymous.

Bringing Your Own Apps to Work

Mobile apps for business is on the rise, and the two areas that are the most prevalent in the mobile workplace are Bring You Own Apps (BYOA) and Enterprise Apps. The following infographic highlights these trends:

How to Account for Startup Costs with Online Businesses

Mary F. is reading Accounting for the Numberphobic and she wants to know how to account for development costs for her startup business. Here’s her question:

5 Call Center Management Tips

Your call center may not be the primary part of your business but that doesn’t make it any less important. Not only are call centers the primary way you manage customers they are also the primary way your customers can contact you for support.

Business Cyber Security with Ken Rashbaum

Your business has been hacked. Regulators are banging on the door, your business reputation is at stake, and your thoughts are fixed squarely on how much money this nightmare has or will cost you.

Are You Getting the Most from Your VoIP Office Phone System?

Imagine having an expensive, high-tech smart phone and only using it to make calls, letting texting, email, internet connection, etc. That would be a huge waste of resources, right?

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