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Selling Fragile Products? 5 Tips for Shipping Them the Right Way

Whenever you box up and drop a package off at your local shipper, from that point on, you can only hope that the item will make it to its destination in one piece.

At What Point Can a Small Business Use an In-House Marketing Specialist?

When a small business owner first starts out, it’s often possible to drive at least a little bit of business without too much marketing. But, if you do everything right, you’re rapidly going to find yourself in a position where you have too much to do.

How User-Friendly is Your Business? 4 Ways to Avoid Becoming Frenemies with Your Customers

No matter how you’ve been doing business in the past, you must realize that customers are looking for the newest, easiest, or most convenient way to shop and get their services.

Operationalizing a Customer Service Culture

Building the ideal corporate culture doesn’t happen by chance. If you are a leader of a company or organization and you want to instill a customer service culture, how do you make it happen?

What Employment Laws Apply to My Company?

Employers are required to comply with numerous federal, state, and local employment laws. Certain laws affect virtually all employers, including but not limited to, the FLSA, IRCA, the OSH Act, and USERRA. Other laws, such as COBRA or FMLA, only apply to employers of a certain size. In this Tip, we provide a summary of some of the major federal employment laws based on employer size.

Popular Misconceptions of Retailing

Countless misconceptions exist concerning today’s retail industry, and we want to air them all out and explain why they’re false. When it comes to a misconception about the retail industry, it’s important to make sure that no information slips under the cracks.

To Hire or Not to Hire?

Adding employees not only allows for you to expand your business and cast a wider net for your products or services, but also allows for improved efficiency and a more well-rounded business overall.

Why Your Company Needs a Buy-Sell Agreement

Think about a buy-sell agreement as what you need in the event you want to buy out a partner or co-owner. Also, what will happen if a person who is part of the business heads off to what they think are greener pastures?

Adaptability the Key to Long-Term Survival

One thing we can be certain about is that nothing is certain—no matter how much we plan. While planning is critical and necessary, no plan is a guarantee.

Interns: “Do I Have to Pay Them?” and Other FAQs

Interns across the country will be joining the workplace this summer to learn new skills and apply what they’ve learned in the classroom. When they do, questions about how to structure the program, whether the intern is entitled to pay, and what records are needed to document the relationship often arise. In this Tip, we answer common questions about internships.

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