Strong customer service is a valuable asset for a business creating a great customer experience. But how do you measure great customer service? A new suggestion is called Customer Effort Score, measuring how easy it is for customers to solve problems with your business.
Run and Grow
Increasing customer loyalty is a great strategy, because getting your existing customers to come back more often to buy more will help your sales just as much as getting new customers, and it’s a lot cheaper. Here are a few specific things to keep in mind to increase customer loyalty.
Many employers use direct deposit to issue paychecks. However, this is a problem for employees without bank accounts, and in certain industries there are large numbers of “unbanked” workers. But you have some options about how to solve this problem.
A great way to save yourself a lot of hassle is finding a payroll partner who also offers HR solutions. Even when payroll is taken care of, there are plenty of other human resources issues demanding attention, and the right service will take care of two birds with one stone.
Many people who are in a situation where they could really use legal counsel choose not to get it. There are a number of reasons for this, including personality, intimidation, and cost concerns. Managing these issues will help you determine whether you need to seek outside help.