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Top 3 Holiday Shipping Tips for eCommerce Retailers

Christmas—it’s the most wonderful time of the year. Well, for most people… For small businesses however, as much as Christmas is magical and wonderful, it can also be a pretty stressful time, particularly for ecommerce…

How the Leapfrog Effect May Affect Your Business

The “leapfrog effect” has become a global development buzzword, and it’s easy to see why. It’s an appealingly optimistic concept: the term refers to the phenomenon, in fast-growing emerging economies, of technological advances permitting shortcuts…

Take Your Customers’ Satisfaction to the Next Level

The foundation of all business success depends on keeping your customers satisfied and coming back. However, today’s businesses must overcome a sluggish economy and increased competition. Here are three ways to drastically increase your customers’…

6 Important Things to Consider When Preparing a Will

At some point we all come to the reality that we will not live forever. This rude awakening usually comes just in time for many people to start funeral and estate planning. Estate planning entails…

3 Hidden Benefits of High-Quality Customer Satisfaction

With every field of business getting increasingly more competitive, focusing entirely on advertising tools to attract customers has become ineffective. Customer service is often the only way for a company to differentiate itself from its…

12 Steps to Improve Your Customer Experience

Employee engagement and exceptional customer service play a critical role as a competitive advantage in the business landscape. Great customer service built on a foundation of high employee engagement isn’t a revolutionary concept. More companies…

5 Things Successful Companies Do to Retain Customers

The most successful companies have figured it out: they know how to get customers, and, more important, they know how to keep them. Here are the top 5 ways to keep your customers. Make employees…

Franchisee: Red Flags When Signing a Real Estate Lease

For brick and mortar franchisees, securing your real estate transaction carries a significant weight on your future success. Not only is it a substantial investment, most of the time you are locked into a long-term…

5 Ways to Build a Business Customers Fall in Love With

Running a business is no easy task. You need the right dose of attitude and charisma to lead a team that builds products people love to buy. You need to connect with a lot of…

Identity Theft’s Hidden Victim: Your Business

Regardless of how it’s executed or who is affected, one fact is universal: identity theft leaves its victims feeling violated and insecure. However, the true victim of identity theft isn’t always as obvious as one…

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