Run and Grow
How to Protect Your Small Business Using Insurance
The world of insurance can be a huge headache for small business owners. Since getting your business off the ground is your number one priority, it may seem unimportant to get the proper coverage in…
3 Key Lessons to Improve B2B Customer Experience
Delivering great customer experience nowadays matters as much to B2B companies as it does to their B2C counterparts. The statement should not come as a surprise, really, considering how much the B2B world has evolved…
The 3 Most Powerful Words for Startups
If you understand them, you can help any size company succeed. In my last article, I spoke about a growing and costly language gap between big businesses and startups and why bridging it is critical. The reason is…
How One Mompreneur Used Creativity to Fuel Success
People often ask me what it’s like to run a business while being a mom to two young children. I started my company, The Jones Market, as a new mom, and the company has grown…
Word of Mouth Works: A Different Perspective
Everybody knows that word-of-mouth is a major component of customer satisfaction. Most everybody thinks that most word-of-mouth is negative. There has been some interesting research done lately that gives a different perspective of word-of-mouth. A…
Are You Planning to Get Engaged?
Whether you are single or married, you may need to get engaged this year! According to a Gallup Study on the State of the American Workplace there is a definite link between employee and customer engagement to…
3 Pillars of All Successful Organizations
I like ideas that are easy to remember. That is one key reason why I often use memory hooks—something that helps me remember more complicated ideas. One memory hook that is always popular is the…
5 Secrets of Employee Retention for Small Business
Great employees are the lifeblood of any small business. However, as the job market accelerates, even happy workers may be tempted to explore whether the grass is greener at another company. Losing employees is a…
How to Hire the Right Employees for Your Business
In today’s post-recession economic climate, many companies are growing and on the hunt for new talent. This is obviously great news. However, for some small and medium-sized enterprises, hiring staff can be fraught with difficulty….
4 Tips to Identify and Fix Basic Business Inefficiencies
All ambitious entrepreneurs strive for an organization that is streamlined, productive and efficient. We want our staff to be happy and engaged, and we want our customers and clients to be overjoyed with the results…
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