People Skills

Gifts versus Cash: Which is More Effective as a Corporate Giveaway?

Certain corporate gifts have a greater effect than cash. A recent study demonstrated that that travel and merchandise incentives are more attractive to employees and investors than financial incentives. In the merchandise category we have…

7 Tips on Building Better Connections with Your Team

Entrepreneurs need to be effective team leaders, since no one can transform an idea into a product and a business without some help. Unfortunately many founders I work with as a mentor are experts on…

engage-and-honor-employees-for-a-happy-and-trustworthy-brand---part-2

Engage and Honor Employees for a Happy and Trustworthy Brand – Part 2

Last week in Part 1, we looked at how unhappy employees can affect your brand. Every employee touchpoint conveys your brand to customers. So, how do you create internal customer (employee) centrism?
engage-and-honor-employees-for-a-happy-and-trustworthy-brand

Engage and Honor Employees for a Happy and Trustworthy Brand

Whether you work for a small business or nonprofit organization, its brand determines its success. Every touchpoint conveys the brand to customers. And, who’s in charge of touchpoints? Employees!
negotiate-properly-to-secure-a-beneficial-agreement

Negotiate Properly to Secure a Beneficial Agreement

When your company or startup doesn’t make a good profit and you barely have any negotiating leverage, conventional negotiation rules don’t apply.
how-to-delegate-to-boost-your-small-business-growth

How to Delegate to Boost Your Small Business Growth

Absent of delegating many of the jobs within your business, the only way to grow the top line is to raise your prices. You could increase sales, but to achieve that in any great measure, you would have convert more prospects, which will take more people.

Problem Employees or Problem Managers?

When I ask managers what their biggest challenge is, it seems like they always say the same thing: problem employees. This is something every business and organization struggles with.

Cancelling One on Ones

As a company grows one on ones are critical. Show me a manager who doesn’t schedule regular one on one’s with her direct reports and I’ll show you a bad manager.

Let Your Expectations Be Known

Managing people requires a broad array of skills, but basic management skills are sometimes overlooked. Simply put, staff will not know what to do unless they are told what results are expected.

People Quit Their Managers, Not Their Jobs

Manager (noun): The person with the arcane power of either making a perceived “boring” job fun and fulfilling, or making a great job seem miserable and hollow.

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