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People Skills
Gifts versus Cash: Which is More Effective as a Corporate Giveaway?
Certain corporate gifts have a greater effect than cash. A recent study demonstrated that that travel and merchandise incentives are more attractive to employees and investors than financial incentives. In the merchandise category we have…
7 Tips on Building Better Connections with Your Team
Entrepreneurs need to be effective team leaders, since no one can transform an idea into a product and a business without some help. Unfortunately many founders I work with as a mentor are experts on…
Engage and Honor Employees for a Happy and Trustworthy Brand – Part 2
Last week in Part 1, we looked at how unhappy employees can affect your brand. Every employee touchpoint conveys your brand to customers. So, how do you create internal customer (employee) centrism?
Engage and Honor Employees for a Happy and Trustworthy Brand
Whether you work for a small business or nonprofit organization, its brand determines its success. Every touchpoint conveys the brand to customers. And, who’s in charge of touchpoints? Employees!
Negotiate Properly to Secure a Beneficial Agreement
When your company or startup doesn’t make a good profit and you barely have any negotiating leverage, conventional negotiation rules don’t apply.
How to Delegate to Boost Your Small Business Growth
Absent of delegating many of the jobs within your business, the only way to grow the top line is to raise your prices. You could increase sales, but to achieve that in any great measure, you would have convert more prospects, which will take more people.
Problem Employees or Problem Managers?
When I ask managers what their biggest challenge is, it seems like they always say the same thing: problem employees. This is something every business and organization struggles with.
Cancelling One on Ones
As a company grows one on ones are critical. Show me a manager who doesn’t schedule regular one on one’s with her direct reports and I’ll show you a bad manager.
Let Your Expectations Be Known
Managing people requires a broad array of skills, but basic management skills are sometimes overlooked. Simply put, staff will not know what to do unless they are told what results are expected.
Power is Sometimes Assumed When Not Granted
How many times have you heard someone say, “Let’s do it now and ask permission later?” It’s a common practice in companies where there is a barrier between levels in the chain of command, or lack of communication.
