People Skills

The Line Between Being Nice and Being Fair

If you cannot be grateful for what you have received, then be thankful for what you have been spared. ~Yiddish Proverb So many managers I work with confuse being nice with being fair. Being nice…

Losing Out? How to Keep Your Millennial Employees Invested

As a manager, one of your greatest challenges is finding ways to keep your Millennial employees invested in your company. According to a recent survey of 7,700 Millennials conducted by Deloitte, approximately two-thirds of Millennial…

Thanking Your Employees is Smart Business

I’m all for appreciating our clients. At MMG, we created a special holiday with just that intention in mind called Who Loves Ya Baby Day. It’s not just about being grateful. It’s good business. One of…

Manners Still Matter

Manners are of more importance than laws. ~Edmund Burke Not too many people I know talk about the importance of manners, but here goes… Good manners can make a big difference in your business or…

Kingmakers Instead of Kings

“Great leaders and top-producing salespeople develop tremendous influence because they focus their actions on looking out for the other person’s interests and serving their needs. They prefer to give the credit away rather than take it for themselves….

Are You Treating Your Employees Like Children? Should You?

I like to treat employees like children! Before you start calling me names, let me explain. When we teach children a new skill, we don’t wait until they perfect it before we acknowledge their success. We praise…

One Bad Apple Can Really Stink Up Your Business

Small businesses typically morph into family-like environments. The small team gets to know each other well and often they become social friends as well as co-workers. That’s fine as long as things are going smoothly….

Is Some Revenue Better Than No Revenue?

The knee jerk reaction to the question, “Is some revenue better than no revenue,” is probably a resounding, Duuuuhhhhhh, well why wouldn’t it be??! But let me provide a little context. I just had an…

10 Questions to Assess Your Motivational Skills

Motivated teams are the key to success at every startup, yet I still know entrepreneurs who gave an inspirational speech to kick off the quarter but haven’t been heard from since, or don’t realize that…

5 Simple Ways to Build a Loyal and Engaged Staff

As a business owner, you’ve probably spent a lot of time developing a set of core values for your company. You may have also developed a mission statement to direct your enterprise toward bigger and…

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