5 Trends That Will Shape the Future of Customer Service

Business owners can make every customer interaction meaningful and memorable by taking advantage of emerging technologies. Customer experience (CX) is a top concern among leading organizations. Enterprises that know-how to deliver a remarkable CX boost buyer loyalty and earn coveted word-of-mouth recommendations. Resultantly, today’s businesses compete by attempting to provide the best customer experience. Savvy…

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Don’t Believe the Myths Around Director’s and Officer’s Liability

Whether your business is at either end of the scale of being a small or a large corporate, each faces potential risks, regulations and litigation. Director’s and Officer’s liability insurance (D&O insurance) provides financial support and defense against potential investigations into their behavior and the possibility of being sued. Without such insurance, the company will…

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3 Ways to Utilize Financial Statements for SEO

Publicly traded companies (like Apple and Snapchat) have a responsibility to their investors to disclose information about their financial performance and business operations. Within these financial statements, there is plenty of great information that SEO practitioners can incorporate to better serve clients. In this post, we’ll give you a brief overview of these financial statements,…

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3 Ways an S Corporation Can Help You Save Money

If you’re just starting a business or think your current entity isn’t working for you anymore, it’s time to do some research. A sole proprietorship can be good for a small company or an entrepreneur with limited assets. An LLC is a wise choice for a still small business with the risk of liability. But…

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8 Tools for Web Design and Development to Boost Your Workflow

A good website is a result of combining several pieces of work from the copywriters, designers and marketers, among other groups. The work of the web developer is to ensure that these pieces fit together and the website looks great. Given that this work is completed in stages, it is important for the web designers…

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Sales Pipeline: Quantity or Quality?

You probably think this is a trick question, the answer is obvious, isn’t it? Be careful before you respond too quickly…… Now, I’ve got you worried and wondering, particularly long time readers. Many of you would say, Quality. You would be partly right. “Aha,” you think, “It’s both!” You would be partly right. Now you…

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7 Tips for Veterans Looking to Start a Business in 2020

The skills that veterans learn while serving the nation transfer well into the business world. If you’re a veteran who’s been thinking about going into business, there are plenty of resources to help you test out your ideas and get started. More than 300,000 veterans faced unemployment in 2018, according to the Bureau of Labor…

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