Engaged Employees Will Engage Customers
My customer service keynote, A 2020 Service Strategy to Grow Your Business focuses on 5 specific strategies to grow your business through Common Sense Service. Today’s article focuses on Step TWO. (if you missed the article on Step 1 it can be found HERE): Evaluate what your organization needs to do to implement these important steps moving toward 2020:…
Read More4 Ways Gym Owners Can Keep Their Staff Happy
Happy gym employees are vital to the success of a fitness facility. When everything is going well with your staff, your business will run smoothly and when they are not, the reverse is usually the case. Equipment falls into disrepair, clients are treated poorly, and membership plummets. So how can gym owners keep their staff…
Read MoreWant a Sustainable Supply Chain? Learn Tips to Make It Happen
Supply-chain sustainability rests on the idea that every step in the process of making a product matters. By definition, it is a holistic view of the social, environmental, and economic impact of supply-chain processes, logistics, and technologies. Although a sustainable supply chain is still a nascent concept, many established manufacturers are already attempting to incorporate…
Read MoreCraving Funds for Your Startup? Alternative Financing Could Be the Right Solution
Exactly a year ago, Roman left his lucrative job at a multinational to venture into his own business. Although he was on a career path that most people could only dream of, he left it to pursue his dreams. He had profound expertise in the e-commerce industry and was confident of his success. However, things…
Read More5 Crucial Steps to Working with a Freelancer Successfully
The benefits of hiring a freelancer can be significant, but the nature of remote working can also bring challenges, particularly to a small or start-up business. In fact, you might be wondering how you will be able to manage a freelance employee. However, with enough understanding and adaptability, this will become far less daunting. One…
Read MoreDo You Work with The Sales Team?
Like it or not, whether you work for an agency or client-side marketing department, much of your success is out of your hands. In the “you can lead a horse to water but you can’t make him drink” analogy, it’s your job to lure the horse to the water. But you are depending on the…
Read MoreHow Idea People Can Transform into Visionary Leaders
A popular approach for aspiring entrepreneurs these days seems to be to corner anyone who will listen, with a pitch on their current “million dollar idea.” The initial monologue usually ends with the question “How much money do you think this is worth?” In my opinion, ideas are a commodity, and are really not worth…
Read More3 Expert Tips to Prevent Your Business from Going into Administration
If you’re worried that your business might be on the brink of administration, or you’d like to prevent the unspeakable from ever happening, then you’re in the right place. Here at SmallBizClub, we’re passionate about supporting businesses like yours through the good times and the bad times! The insolvency process is something no business owner…
Read MoreWhat Does Innovation Really Mean in Business—and How Do You Achieve It?
There are some words that just roll off the tongue in business. Words like “unique” and “tailored” seem to apply to almost every service company, regardless of what they actually do. Phrases like “pushing the boundaries” and “futuristic design” appear to describe even the most generic products on the market. But the most commonly used…
Read MoreOffering Retirement Plans for Your Employees
The number of small businesses operating in the US is growing fast. Small businesses employ 47.5% of American private-sector workers, and that number keeps increasing as more people move away from corporate life. Although small businesses are popping up on every corner, they still face challenges from tight budgets and sparse resources. With that comes the need…
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