What Google (and You) Can Learn from Amazon

Amazon’s strategy and decision-making process starts (and perhaps ends) with improving the customer experience. Every important meeting, project, or initiative at Amazon begins with a discussion of how the ideas will ultimately benefit customers.
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Leading By Example

What we, as leaders, do every day, how we behave, the things we get involved in, how we set priorities—our people watch, observe, and emulate. What we do always trumps what we say.
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How to Target Your Government Sales Activities

So you have decided you want to “get a piece” of the $6 trillion U.S. government agencies are spending each year. Now the more challenging question is: Where should you focus your sales / business-development activities to win some of this business?
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Protecting Your Data When Staff Leave

As with any business crisis, if you get a robust plan in place to deal with it before it happens, it can lessen the damage done. The same goes for planning what you need to do to protect company data when a staff member leaves.
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Metrics that Matter

Social media has the unfortunate side effect of making us focus on metrics that don’t matter. Of course, whatever you measure tends to improve (The Hawthorne Effect). So if you want more followers, then by all means, measure your follower count daily!
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Why Is It So Important to Prepare Financial Statements?

If you are wondering whether or not you really need to prepare financial statements when you already know your business is profitable, the answer is definitely yes. You may be convinced that your business is doing fine, but you will need proof for investors, creditors, shareholders, government agencies—and you will also…
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