A strategic goal is a statement of what you want to achieve over a specific period, i.e the next year or the next two quarters. It involves careful analysis and lots of brainstorming, because after all, your goal(s) will set the course for the strategies you formulate, actions you take, and dollars you expend.
We invariably talk about the cost or price of a product or service that we are either buying or selling. However, when we are ‘on our game,’ B2B we’ll use the word investment or introduce the idea of value.
You think you know how to get the best people—Or do you? Investing in finding the right employees does actually affect your workforce performance, but do you know which ones to invest in to achieve top performance when competing to find the right employee?
Assessing characteristics of a current employee or a potential employee and matching their character with a suitable role within your company is not only vital to the success of your employees but also your business.
Every business has a “Joyce,” that customer that is never satisfied. I have learned that my company is only as good as the customer service provided and communication skills engaged. But what shocked me the most is that my Joyce, who is a business owner herself and who was my most toxic customer, ended up being my biggest advocate.
Small Biz Club is the premier destination for small business owners and entrepreneurs. To succeed in business, you have to constantly learn about new things, evaluate what you’re doing, and look for ways to improve—that’s what we’re here to help you do.