There are many advantages of starting your day early that relate to productivity and health. Getting up early, however, is not for everyone. But a few years ago, a study by the University of Texas found a correlation between grade point averages and early rising.
Small business owners wear many hats. Owner. Salesperson. Bookkeeper. Cashier. Manager. Trainer. Janitor. Marketing. Computer repair. Web designer. Social media manager. Not to mention, of course, the specialty of the business, whether it’s tutoring kids in math, selling jewelry, running fitness classes, or buying and selling homes.
My biggest adjustment when I started my business was that no matter the issue, all paths led to me! Finding new clients, setting the business strategy, agreeing the needed partnership, preparing the materials for the meeting, or managing the vendor registration? Yes, all me. The diversity and volume of topics on my “to do” list was overwhelming at times.
Providing good customer service just isn’t enough anymore, not with companies the world over clamoring for the dwindling dollars consumers spend. And heaven forbid your customer service should be classified average! That could, literally, be the death of a company if it’s not turned around quickly.
Often people use the terms leaders and managers interchangeably. But nothing could be further from the truth! There are numerous characteristics that differentiate leaders from managers. While some of the differences are subtle, others are distinct and easily recognized.
Today is Earth Day 2013, and it’s a time for business owners to think about their green initiatives and the things they can do to be more green. Office Depot surveyed 1,000 small and medium-sized business about their environmental consciousness, and they had some really interesting results. I want to share some of the highlights—maybe they’ll help your thinking about these questions.
Building an organization culture that is based on trust and collaboration starts with leadership. You need to follow through with what you say and be accountable for your actions—or your team will lose faith in your word and ability to be an effective leader.
We are all going to experience failure and disappointment in our lives. The key to success, including in business, is reacting the right way. We all need that sense of desperation, that driving motivation to do whatever it takes to make it. We need to feel a little uncomfortable and use that as a spur.
For any business to succeed, you have to build a team that works together. That team includes you as the business owner, any employees you have, your vendors, your partners—everyone who is part of running your business. When it comes to building that team, although talent is important, a cohesive group that sticks together is the number one priority.
In any business, the people we hire make a huge difference. The right people in the right spots at the right time can push you to new heights, while a bad hire can set you back. A great asset as you organize your business for growth is building around entrepreneurial employees.