Create Powerful Online Training Events

Virtual and online training events can be effective when strategically planned and implemented. Like all training, the key factor in online training events is participation from the attendees. Engage in Online Training Events The engagement factor in any meeting hinges on the ability to appeal to all attendees. A live or virtual meeting that is…

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10 Leadership Blind Spots That Stunt Business Growth

We all have blind spots – things you don’t see despite your best intentions to observe the world changing around you. In business, these can quickly take you off the growth track, even as you work harder and harder. In my role as startup and small business advisor, it’s my job to help you see…

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5 Steps You Must Take to Ensure Your Employees’ Safety

As an employer, you have an obligation to your staff and employees to ensure their safety whilst they are at work. There are certain things that are out of your hands and are the responsibility of the individual but for the most part you have a duty of care towards anyone you employ. There are…

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The 18-Month Rule and a Harrowing Tale

Of course, I’ll tell another harrowing story here. But first. An old friend, Dick Tanaka, gets credit for the 18-month rule. He observed that the process we follow to be humane in our handling of under-performing employees, manage the risk of future lawsuit, finally then move to separate the employee, define the open position, recruit…

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Security Awareness Training

With the explosion of cybersecurity threats in the present era, it is imperative that you incorporate security awareness training into your employment process. This includes things such as webinars to which your employees have access, as well as training sessions conducted by security experts. Your employees’ facility with these techniques will help minimize the threat…

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Meet the Navy Veteran Making Waves in 3D Printing

The Arsenal Business & Technology Partnership’s Veterans Business Outreach Center (VBOC) program is a one-stop shop for transitioning service members, veterans, and military spouses looking to start, purchase, or grow a business. VBOC Federal Region II covers the states of New York and New Jersey, and provides entrepreneurial development services such as business training, counseling…

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3 Effective Ways to Fight Employee Burnout by Onboarding Correctly

In a survey of 614 HR leaders, conducted by Kronos Incorporated and Future Workplace, 87 percent of respondents cited improving employee retention as a critical priority in the face of burnout. “Employee burnout has reached epidemic proportions,” says Charlie DeWitt, vice president of business development at Kronos. “While many organizations take steps to manage employee…

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4 Essentials Every Employee Needs to Deliver Exceptional Customer Service

This is the first in a series of six articles that will examine different aspects of delivering exceptional customer service and how it leads to increased overall profitability. Over the 6 part series, we’ll discuss techniques that you can implement to improve the performance of your employees—always with an eye firmly fixed on improved profitability…

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