Technology has provided businesses with unprecedented advances. But even in this digital age, personal relationships are critical to building trust and loyalty with customers. Despite all the tech advancements, the disruptive force happening in business today is relationship building. Emphasizing the customer satisfaction component of business will only become more advantageous, given that by 2025, AI […]
Training
It Is Always About Execution
I’ve been writing a lot about our Sales Execution Framework and a “Back To Basics” approach to sales management and selling. These articles have generated some interesting calls and reactions. A lot of the discussion has been around sales training programs, new approaches, or new tools that companies have implemented—or tried to implement. I had […]
Building on Shaky Foundations
It was an interesting conversation. I was meeting with a very thoughtful sales executive. He was about to make some pretty big investments in training and in technology tools. I asked him why he was making those investments, he replied, “We really need to raise the skills and productivity of the sales people. They aren’t […]
4 Strategic Hiring Tips for SMEs to Beat the Tight Global Labor Market
Right now, economies all around the world are still performing reasonably well. At the same time, though, recession fears have started to ripple across the world, fed by an unstable global political climate. All the while though, businesses have to go on working, trying their best to account for the uncertainty. That’s no easy task. […]
Where’s Your Team Playbook?
This one comes straight from football. From experience and from information about the competition, a coach creates a playbook that contains detailed plans for actions or plays that the entire team must know without question and execute without pause in order to win games and advance toward the playoffs. But you know that of course. […]
Essential Reasons Startups Should Invest More in Safety
Safety is one of the last things on a startup’s list of concerns, but it should be one of the top. Along with the well-being of your employees, you should be worried about protecting your capital and making sure that nothing gets in the way of making your business dreams a reality. Far too many […]
5 Steps to Developing a Successful Work Safety Program
If you’re seeking a way to make an impression on your managers and instill a lasting policy at your workplace, implementing a safety program may be the answer. This is especially relevant if you work in an industry with more obvious hazards. Still, even in the most dangerous of workplaces, injuries are abundant. According to […]
Start a Profitable SEO Business with an At-Home Training Course
Are you interested in knowing how to improve your online traffic and get higher ranks for keywords, which will generate more revenue and sales for your web site? You can learn SEO and become an SEO expert by taking a proper SEO training course to start your own SEO agency at home. Having an SEO […]
Hack-Proof Your Small Business from Cyber Attacks Without Breaking Your Wallet
If you’re a small business, taking a comprehensive approach to cybersecurity may seem like something that can wait until your business grows. You might assume hackers won’t bother with you. Don’t they focus on big corporations, with large databases and endless resources? In fact, small businesses are the most common targets for hackers. According to […]
Giving Them the Answers
Let’s conduct a thought experiment. As one might do in experiments, imagine A/B testing. We’ll create an A group and a B group. The people in each group are identical in capabilities, backgrounds, experiences. Both groups are equally skilled and capable. Now we are going to give people a test. It’s around some complex issues. […]
