3 Simple Ways to Build Great Customer Relationships

Organizations with great customer relationships are able to grow their businesses without gimmicks, fee cuts or special treatment. You have to be good at what you do, of course, but having a truly successful business is based on one simple concept: trust.
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7 Lessons Learned from a Failed Business Partnership

Over the last two years, I’ve learned a lot about partnerships—what works, what doesn’t—and I wanted to pass on those lessons learned. These insights will be beneficial for you if you’re thinking about forming a business partnership, or if you’re already in a partnership.
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Beware the Manipulative Frame

A frame is the foundation from which everything evolves. Set a frame of kindness, cooperation, win/win and benevolence and a very mutually beneficial result will most likely occur.
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How to Be a Good Agency Client

For most of us in the marketing world, we serve clients (could be an internal department or external, paying clients) and in most cases, we are also someone else’s client (vendor, strategic partner, agency if you’re client side, etc.) as well.
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5 Ways to Successfully Build Your Network

Networking is the lifestream of any business. It increases your number of contacts, generates leads, and connects you with people who can help grow your business. There are many networking strategies you can initiate to build a strong, relevant network.
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Don’t Succumb to the Tartle

“Tartles” are common challenges in face-to-face (F2F) networking, and one that causes not a small amount of angst amongst those who want to become successful in building successful relationships.
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