Posts Tagged ‘Relationships’
7 Tips for Winning Brand Loyalty
Are your clients faithful to your brand? Or are you just another option in the saturated sea of product and service providers in your industry? One of the biggest (and arguably hardest) inbound marketing goals to achieve for your brand is the tiny area at the very bottom of your inbound marketing funnel right after…
Read MoreHow to Master the Art of the Follow-Up
You’ve attended a networking event. Now what? You have a pocket full of business cards and no idea what to do with them. Business cards have no value if you don’t use them, so let’s go over some simple ideas to help you maximize the initial interaction you had with someone. A networking event is just the jumping-off…
Read MoreA Checklist to Find the Startup Partner of Your Dreams
As an advisor to startups, I often get asked what to look for in an ideal co-founder or business partner. My first response is that it’s much like finding that ideal spouse, where chemistry, common interests and complementary communication skills are key. After some reflection, I now realize these attributes are necessary but not sufficient…
Read MoreThe Three Pillars of Great Customer Service
Regardless of a company’s size, product offering or prices, its lifespan depends on its ability to deliver quality customer service time after time. Customers help build your reputation, grow your network of contacts and establish your business, meaning everything comes back to how you treat them. Quality customer service can be difficult to maintain across…
Read MoreWhy Teams Led by Nice Guys Finish First
Robert Fulghum has probably made about a gazillion dollars from “All I Really Need to Know I Learned in Kindergarten” and all the spin-offs it’s produced. His works remind me of a category that used to be on Kindergarten report cards. Back in the day we were rated on this report card line item:…
Read MoreElements of an Effective Coach
The journey to building a successful and thriving business is difficult. Business coaching is perceived as a roadmap for success and a benefit. It’s an opportunity for you to grow and achieve optimal performance through consistent feedback, counseling and mentoring. Pragmatic leaders, those interested in the practical aspects of execution, understand that the key to…
Read MoreThe Fragility of Receptivity
In John David Mann’s and my Go-Giver book series we discuss the fifth and final law, that of Receptivity and how challenging it can be for so many. In one sense, the abundance of lack messages permeating our daily lives can create a focus on what is missing rather than on all the natural prosperity…
Read More6 Tips to Get the Most Out of Your Next Client Meeting
Meeting a new client can be very intimidating. It’s easy to get caught up with everything you want to accomplish or even go off track. It’s kind of like a job interview—you want to show your clients that you are confident while at the same time convincing your clients that their money is in the…
Read More7 Tips on Building Better Connections with Your Team
Entrepreneurs need to be effective team leaders, since no one can transform an idea into a product and a business without some help. Unfortunately many founders I work with as a mentor are experts on the technical side, but have no insight into leading a team. But fortunately, team building is a skill that can…
Read More10 Qualities I’d Look for in a Business Partner
Here are 10 qualities I’d look for in a future business partner: Integrity. The whole truth, not just the good news. Actually I want to know the bad news instantly; and the good news can wait. I want to work with people who never make me wonder what they are thinking or what they mean.…
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