Think back to the most emotional conversation you’ve had recently at work and at home. Chances are good each resulted from misinterpreted intentions.
People Skills
More on Receptivity and Worthiness Issues
We recently looked at why it can be so difficult to receive. When combining the many “scarcity messages” society provides us along with a lack of self-worth the results can be devastating. This to the point of consciously knowing we’ve earned the right to receive while subconsciously—and unconsciously—not allowing ourselves to do so.
Driving Change: Would You Be a Successful Chief Innovation Officer?
So how do you know if leading innovation is right for you (and your organization)? How do you know if you have what it takes to be the chief innovator at your company?
Where Do Leaders Come From?
If you want to grow your business, you must grow your people. In the small and mid-sized companies that I work with, there is—not always, but more times than not—a sizable gap between the CEO and his or her direct reports. It’s not a skill gap. It’s a leadership gap.
What Are the Ingredients of a Successful Company Manager?
Managing the affairs of a small business is no easy task, and as such there are certain traits that a company manager should possess if they’re expected to perform well in the face of adversity.
3 Reasons Why You Should Support Your Employees’ Hobbies
Some leaders prefer to take a hands-off approach when it comes to their employees’ personal lives, but, in fact, getting to know your employees outside of work and taking an active role in supporting their hobbies can benefit your company in several unexpected ways.
Get Your Presentation on with These Hot Tips
These steps can help fine tune your presentations if you haven’t already incorporated them into your style. They’re not major innovations but a reminder of the basics you can add or revisit in your next set of presentations.
The Single Greatest “People Skill”
People can tell. They know—maybe consciously, perhaps unconsciously—if you are truly interested in them or just fakin’ it in order to manipulate or “get something” from them.
The Greatest Secret of the Magnetic Person
One secret and irresistible quality of magnetic people is that they’re grateful. They are genuinely thankful, and it shows in their interactions with others. Even though we don’t usually think of gratefulness as a major personality trait, it actually goes a long way towards shaping who we are.
The Bottom Line Effect of Caring for Your Customers
Top sales people don’t just get to where they are because they make a lot of calls, or because they know the best closing techniques. In most cases, their clients have come to see them less as commission earners and more as trusted partners.
