Posts Tagged ‘People Skills’
Treat Your Customers with Respect
“Customers may forget what you said, but they’ll never forget how you made them feel.” ~Unknown So many businesses just do not seem to respect their customers. Some of the common issues I see that tell me this are when businesses leave an open sign in the window when they are closed and do not…
Read MoreBuild, Encourage, and Recognize Your People
When John David Mann and I talk about “Building Your People” (Key #2 from The Go-Giver Leader) we mean that in a couple of ways: one is to teach, mentor, and coach them to becoming more effective, both in their defined role within the organization as well as in their own ability to lead others. Second is to make…
Read MoreAre You the Manager You Think You Are?
“When you’re in the muck you can only see muck. If you somehow manage to float above it, you still see the muck but you see it from a different perspective. And you see other things too. That’s the consolation of philosophy.” ~David Cronenberg The ability to manage employees well is critical in every type…
Read MoreHow Can Your Business Nurture Intrapreneurs?
It’s no surprise that so many business leaders today want to bring an innovative, creative approach to their already established companies. To do this, they are turning to intrapreneurs—employees with the energy and creativity to turn an entrepreneurial eye towards specific internal issues or opportunities faced by a company. Of course, it’s not as simple…
Read MoreGood Leadership Includes High Emotional Intelligence
Being a successful leader in any field requires more than just hard work and good luck. For those looking to increase their leadership skills, one of the most important areas they should excel in is upgrading their emotional intelligence. Emotional intelligence, also known as emotional quotient (EQ), is the power to comprehend, access, and produce…
Read MoreEmotional Intelligence and Positive Company Culture
Logic and the ability to think critically have long been qualities highly-revered and required in most businesses. Someone who can find a solution to a problem without help is more likely to get work done while doing an independent project. But what about when they have to work with others or need to resolve a…
Read MoreHow to Master the Art of the Follow-Up
You’ve attended a networking event. Now what? You have a pocket full of business cards and no idea what to do with them. Business cards have no value if you don’t use them, so let’s go over some simple ideas to help you maximize the initial interaction you had with someone. A networking event is just the jumping-off…
Read MoreWhen First Becomes Last
10 Trust Secrets You Need to Practice in Business
8 Basic But Effective Conversation Ice Breakers for Networking Events
