Posts Tagged ‘Mistakes’
Top Marketing Fails
Many companies find that their marketing message gets “lost in translation” during international ad campaigns. Whatever the result, there is a seemingly endless list of companies who have committed serious marketing fails over the past few decades.
Read More 12 Myths about Overtime Exemptions
Under federal law, non-exempt employees are entitled to overtime pay. While exempt employees need not be paid overtime, they must meet very specific salary and duties criteria outlined in the Fair Labor Standard Act (FLSA). Understanding overtime requirements can be challenging and complying with the FLSA requires employees to be properly classified. In this Tip, we provide 12 of the most common myths concerning overtime and exemptions.
Read More 10 Supervisor Mistakes—and How to Avoid Them
Supervisors are often the front line for shaping employee engagement and productivity as well as overseeing compliance with workplace policies like time tracking and leave of absence requests. Mishaps in these areas can create a lot of headaches for employers.
Read More EZ Tips to a Perfect Password
The rules governing passwords and what is considered reasonably safe are pretty well understood. However, a survey in 2013 showed that of a random sampling of 1,000 internet users, fully 77% had passwords that could be broken by off-the-shelf software in a matter of minutes.
Read More When All Else Fails, Trust Your Brand!
We all have good days and bad days. What do you do when that stretches to weeks and months? Try determining the true reason for the slow-down before you take knee-jerk reactions.
Read More Of Price and Profits
How is it that businesses consistently fail to see the relationship between price and profits? What I suspect is that many businesses believe that it’s easier to compete on price than to differentiate.
Read More Want to Sell More Stuff? Raise Your Prices
Nearly every small business wants to sell more stuff— stuff being whatever your product or service is. After all, your business can’t survive if you aren’t selling stuff and generating revenue. But not all sales are the same, and selling the wrong way can ultimately hurt your small business.
Read More The Enemy of Knowledge
If we already believe we know a “thing” and are not interested in exploring an alternative view, then we might be right—or we might not be.
Read More Interview Questions to Avoid and a Safe Job Offer Letter
There have been plenty of articles and advice columns written about the questions you should ask during an interview. But what about the questions you shouldn’t ask?
Read More A Bad Customer Service Example Set by a Manager
Learning experiences are everywhere, and in customer service, you can learn from the bad experiences as well as the good. I had a bad experience the other night, while having dinner at a favorite restaurant.
Read More