Why Employee Experience Needs More C-Suite Attention

Business leaders recognize the importance of customer experience and how it affects the success of their company, but what about employee experience? Over 80 percent of executives agree that employee experience is important, but only 22 percent of them believe their organizations offer excellent employee experience. In fact, 59 percent of business leaders report that…

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7 Reasons to Run Background Checks on Suppliers & Clients

Everyone knows companies run background checks on prospective employees. Companies want to be sure they are hiring people that do not have a history of criminal activity and who will positively represent their brand. However, did you know many companies also run background checks on their vendors and even clients? Read on to learn why…

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Especially Now: Play nice!

To survive this nasty Covid-19 surge facing businesses of all types, leaders must make decisions that hurt but are necessary.  Keep the employees for the SBA PPP requirements regarding loan forgiveness, or furlough or let good employees go, so they can file unemployment claims?  And what about termination decisions you make affecting just the few…

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Firing an Employee

If you’re reading this, you’re likely in a difficult situation already—you’re trying to figure out how to fire one of your employees. This isn’t an easy task. You’re likely reviewing their performance, thinking about your own decisions, and trying to figure out what went wrong. Once you’re sure this is the course you want to…

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7 Employee Retention Strategies That You Can Apply Today

Savvy business owners know it costs 5x – 6x the amount to acquire a new customer than to retain an existing one. This rings true for hiring and employee retention as well. A report by the Center of American Progress found the average cost to replace an employee varies from 16% up to 213% depending on the employee’s compensation level. In…

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What is a Record of Employment (ROE)?

When a Canadian employee receiving insurable earnings stops working for seven consecutive days, they experience what’s called an interruption of earnings. Employers are required at this point to issue a Record of Employment (ROE) electronically or by paper. In this article, we’ll talk about exactly what’s on that ROE and the situations that require them.…

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Should Small Businesses Hire Employees with Criminal Records?

It’s a sensitive subject: hiring employees with criminal records. Some small business owners have clear and staunch opinions on the matter. Others are on the fence. But in the very near future, businesses of all sizes may be forced to consider hiring people with criminal records. After all, just as many Americans have criminal records…

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7 Signs Your HR Process isn’t Scalable

Have you ever developed a human resource process as a band-aid to a larger issue? Do you breathe a sigh of relief after every payday because you managed to pay your team correctly and on time? HR problems plague companies of all sizes, from brand new startups to Fortune 100 organizations However, they should not…

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The Positive Impact of Technology on HR Management

Recruiting and keeping top employees is a priority for every business. Even small and medium enterprises today compete in a large job market to attract excellent employees. As a result, technology has become the primary go-to technique for most employers to find employees, and to manage employee relations effectively. Here are some of the many…

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