Susan Leonard

Susan Leonard is the Senior HR Director at Kissflow. An incisive MBA professional, Susan has close to 10 years of qualitative and enriching experience in HR. She has led the entire gamut of operations including talent acquisition, retention and company culture management. She has been deeply involved in elevating processes to strengthen capabilities and meet current and future business needs. Follow her on LinkedIn.


How to Pave Your Own Path to Work-Life Balance

Teleworking went on high gear in 2020 as many businesses were forced to make staff work from home due to shelter-in-place orders and travel restrictions. A year later, over half of employees want to retain…

How a Digital Workplace Elevates Knowledge Management

According to a McKinsey report, an average employee spends 28 percent of their time managing emails and 20 percent looking for important company information or tracking down coworkers who can help them with specific issues….

Remote Working Needs a Mindset Shift for the Future

Over 50 percent of the US workforce was already working remotely in 2018. In the last decade, Europe’s remote workforce has seen a 7.7 to 9.8 percent increase. Moreover, nine out of 10 employees who…

Why Employee Experience Needs More C-Suite Attention

Business leaders recognize the importance of customer experience and how it affects the success of their company, but what about employee experience? Over 80 percent of executives agree that employee experience is important, but only…