Do You Tell Your Direct Reports HOW to Do a Job?

Unless your job is to teach, attempting to tell your direct reports HOW to do the job you’ve asked or ordered them to do will be a disincentive, will remove some of the authority you’ve delegated, and definitely reduce their motivation to act and lead.
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Why Your Employees Should Be Your #1 Audience

When people think about marketing, they typically think about external marketing—marketing tactics aimed at potential customers. But no business can afford to forget to actively and regularly market to its own employees. In fact, your employees should be your #1 audience.
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Neutral is Not a Strategy

Too often, I meet sales people who are uncomfortable with challenging their customers. Whether it’s out of politeness (the customer is always right), or not wanting to “rock the boat” with the customer, they are non-committal.
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The Latest Trends in Leadership Communication

Did you know that the leadership communications crisis is deepening with only 1 in 5 people globally believing that leaders demonstrate effective leadership? Or that poor leadership costs companies money, with 61% of people boycotting or buying less from a company they believe to have poor leadership?
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