Posts Tagged ‘Communication’
6 Questions You Need to Answer Before Creating Your Change Communication Plan
When communicating change—especially big, complicated change—would you fire off a few emails and cross your fingers that employees understand what to do? Inspiring confidence in a change and motivating employees to take action is tough work. It requires a change communication plan that will help you manage your efforts and set expectations for key stakeholders.…
Read MoreBecome a Consumer Customer Service Expert
Customer service failures have captured the headlines in 2017. As such, companies are becoming ever more aware of how their brand reputation is linked to individual customer service encounters! As a consumer, how can you take advantage of this customer focus? Here are 5 ways to become a customer service expert consumer: Know your rights.…
Read MoreYour Legitimate Business Reason?
Do you have a legitimate business reason for reaching out to your lead? If you do not, then you are spamming! What Is Your Legitimate Business Reason? When you have a legitimate business reason to make a cold call, a marketing email or a business text then you have a much better chance of success…
Read MoreLeadership Skills: 5 Expectations Your Team Has for You as a Leader
Leaders help create powerful, cohesive teams that enable organizations to achieve their targets. Part of being a great leader is understanding what the members of your team expect from you. By understanding their expectations you become a better leader and help them become an even stronger team that can achieve anything. Here are 5 important expectations…
Read MoreMake a Phone Call! Expect Return Calls!
With the Smartphone and texting revolution, many distributors do not want to make an actual phone call. A real live talking phone call seems almost totally a thing of the past. Make A Phone Call! Reaching out to your client using every available resource including a phone call will ensure that your relationship continues and hopefully…
Read MoreHow the Right Technology Facilitates Working from Home
Working from home might seem like a luxury, but in fact, it has serious benefits for both employees and employers. Plus, working from home is simple these days with cloud solutions that foster communication across cities, states, and the entire country. TTI’s cloud software mobile app gives you this kind of ease in communication. No longer do you have…
Read More10 Leadership Communication Tips to Build Employee Engagement
According to a fairly recent study conducted by the Gallup Business Journal, only a mere 30% of employees in the US are actively engaged in their jobs. Now, with this in mind, it’s no wonder that retention as well as enhanced productivity strategies are currently becoming a quintessential consideration for different organizations in the US…
Read More5 Tech Tools Your Business Needs to Be Using
I’ve been working in technology and web-related businesses for about 10 years now, and it still shocks me how many small businesses don’t take advantage of all the amazing tools out there to make their lives easier. Anyone with home repair skills would feel the same if they saw the awful mess that is my…
Read MoreFinding a PBX System for Your Small Business
When you’re starting a business, you spend almost every minute of the day crossing your t’s and dotting your i’s (let’s assume your racing thoughts allow you to sleep). One of the most important decisions you can make is how your customers and colleagues will be able to reach you. If you’ve started your search…
Read More5 Ways to Create a Powerful Cohesive Team
Leaders are the people who guide companies into the future and inspire people to follow them along the way. In this article we discuss the specific thought processes that a leader uses to transform a team from average to awesome—into one cohesive, highly motivated team who are willing to go the extra mile to meet objectives.…
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