Many small business owners want to advance their education, but question whether they can find time to return to school. Weighing these factors is quite challenging. The entrepreneurs have countless personal and business responsibilities. Despite this fact, they are aware that devoting time to an advanced degree can give them a competitive edge in a […]
Business Training
Half of New Businesses Don’t Survive the First 5 Years: Don’t Be One of Them
At one time or another, most of us have thought about starting a business. The temptation of being your own boss, making your own schedules, and working for your own company can sometimes be irresistible. However, launching a new business can be a risky proposition. According to research by the Small Business Administration, only half […]
Make Your Training Engaging, Memorable, and Unexpected
“Fire Hose Training,” “Death by PowerPoint,” and “Data Dumping”—experiences we have either had, heard about or are (unwilling to admit) created. Training experiences don’t have to bore participating audiences and can be unexpected engaging and memorable experiences. So what does unexpected look like? It’s Not About You – It’s About Your Audience You often know […]
Training is not a Cost
I know people are going to think I have lost it when I say training is not a cost, but let me explain. In my mind, training is a profit generator not a cost producer.
Help Your Employees Grow Through Their Position
When we accept the work commitment from a person we hire, we make a pact with the new employee that often stops at agreeing to pay for service rendered and to provide a safe working environment.
5 Tips for Creating a Company Culture That Connects with Your Sweet Spot Clients
An area of marketing that is often overlooked is how important it is to be mindful when creating a company culture. You don’t build a culture to make a sale. But the culture you build, if you’re very clear about your organization’s values and beliefs, can translate your company’s personality and attract right fit prospects. It can also reinforce your current customers’ buying decision.
5 Sales Tools That Are Worth the Price for a Growing Small Business
Some things you just can’t skimp on. When your business is small and growing, investing in the right tools is one of the best decisions you can make. Some of these tools carry hefty price tags, but their benefits make them worth the splurge.
How to Be a Perfect Franchisor
Most articles concerning franchising concentrate on the benefits of buying a franchise and what a franchisor should look for in the perfect franchisee. Very few, if any, flip the coin over to look at the other side that asks the following question: What makes a perfect franchisor?
5 Ways to Effectively Train New Hires
Companies typically spend countless time and money hiring the ideal candidate, but then tend to stop such efforts before the training stage. It’s no secret training programs can be pricey, but are they worth it?
How to Offer Unbeatable Customer Service on the Phone
Even with the rise of the internet over the past 20 years, a great deal of business is still done over the phone, and if you are one of the millions working in customer service, a confident, adaptable phone manner could be one of the most vital skills in your arsenal.
