Your Essential POS & Payment System Training Guide

Digital payment interface with a person interacting with a screen displaying secure payment details, shield icon, and success on a blurred background

In today’s fast-paced retail and hospitality environments, efficient point-of-sale (POS) and payment system operations are crucial for business success. Proper training ensures your team can handle transactions smoothly, provide excellent customer service, and minimize errors. This guide outlines the essential components of an effective POS and payment system training program. Understanding Your POS System Architecture…

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Why Investing in Training Is So Important

Employers can spend thousands of dollars investing in training employees . Knowing how much those initial training expenses are, you can be reluctant to explore further learning opportunities. The more training your team does, the more money you must spend. However, you often have to spend money to make money. What’s more, employee training and…

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The Power Of Role Playing

You are probably shocked. “Dave doesn’t write about this stuff, he usually writes about much bigger issues.” Actually, conducting role plays has been a powerful tool that we use both in our consulting, training, and coaching. I don’t think we use them enough. Control the Stage Fright There are a lot of tools that offer…

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How to get the best out of any online training course

Everything is changing. Day-by-day we see increasing changes in technology and also the psychology of effecting successful change management in the workplace. That’s why it is imperative to get the most out of any training course to help you move your business practices onwards and upwards. Meeting the increasing demands of customers and shareholders is…

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5 Easy Ways to Increase Business Productivity

Small businesses often run with tight margins and need to ensure that they are getting as much from their staff as possible. This is productivity, and it is absolutely vital in the short and long-term success of the business. If your team is less productive than your competitors, you can fall behind in the marketplace…

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5 Ways Small Business Owners Can Benefit from Going Back to School

Many small business owners want to advance their education, but question whether they can find time to return to school. Weighing these factors is quite challenging. The entrepreneurs have countless personal and business responsibilities. Despite this fact, they are aware that devoting time to an advanced degree can give them a competitive edge in a…

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Make Your Training Engaging, Memorable, and Unexpected

“Fire Hose Training,” “Death by PowerPoint,” and “Data Dumping”—experiences we have either had, heard about or are (unwilling to admit) created. Training experiences don’t have to bore participating audiences and can be unexpected engaging and memorable experiences. So what does unexpected look like? It’s Not About You – It’s About Your Audience You often know…

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