3 Entrepreneur Tips for Small Business Month

Portrait of the owner of a clothing store at the entrance of the

May is National Small Business Month, an annual opportunity to support the hard work of small business owners. The backbone of the nation’s economy, small businesses employ 45.9% of the entire U.S. workforce and make up 99.9% of all U.S. businesses, according to the U.S. Small Business Administration. Unfortunately, some small businesses don’t have much…

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Rocking Customer Experience: Lessons from the “1984” Van Halen Concert

at a rock concert

Customer service guru and National Association of Speakers Hall of Famer Shep Hyken interviews Jim Serger, author of  Jump: 40th Anniversary of Attending the “1984” Van Halen Concert. Using examples from a Valen Halen concert he attended as a teenager, Serger talks about the power of customer service and the importance of fostering emotional connections…

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Do Your Customers Feel Heard?

listening to a customer

We are driven to pitch our products and solutions. Our questioning and discovery strategies each have an agenda, we seek answers that enable us to pitch. We have presentations focusing on us, our products, our companies and how great we are. We have closing strategies focused on getting the order. Somehow, our customers are lost in…

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Want to Be a Published Author? Do These 4 Things.

Do you think you have a book idea and want to be a published author? You aren’t alone! Authorship has become the new standard for expert thought leadership. Whether you want to take your business to the next level, build your personal brand, or kickstart the next phase of your career journey, writing a book…

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The Cost of Hiring an Injury Attorney vs. Representing Yourself

Lawyer giving advice on legal matters

When faced with a legal issue, the decision of whether to hire an attorney or to represent yourself – also known as “pro se” representation – can have significant financial and legal consequences. The choice between these paths is not purely a cost issue; it encompasses the complexity of the legal system, the stakes of…

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6 Considerations When Starting a Business as a Couple

young couple opening cafe of their own. enthusiastic, startup business

Starting a business together can be the ultimate power couple move, but only if your relationship is strong enough to handle the ups and downs of entrepreneurship. If all goes well, you and your partner could build a successful business that grows over time — but ask yourself these questions before hopping into business together.…

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What Are the Best Practices for Maximising ROI?

Young people during meeting in conference room. Young designers working together on a creative project.

When boosting your search engine, there are three key areas you need to focus on: getting other sites to link to yours (backlinks), making sure your website is technically up to snuff (technical tweaks), and creating content that grabs attention and keeps visitors coming back (top-notch content). So are there any best practices for maximising…

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Top 10 Strategies For Boosting Sales And Marketing Success

Young female sales support dispatcher working in office

In the ever-evolving competitive landscape, sales are the driving force behind every successful business enterprise. However, it’s easier said than done to devise strategies for boosting sales. And trust us, we have been there too. Sometimes, even the best strategies can’t work out if they are not properly executed. So, what if we told you…

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Novice to Pro: How Tome AI Transforms Presentation Decks

sample of presentation deck

Who’s struggled with PowerPoint presentations over the years and those master pages that never really work? Say hello to Tome AI. Artificial intelligence has dramatically simplified the creation of presentation decks and the results are stunning. Tome AI has a wide range of beautiful templates and themes. Log in, choose a template or theme and…

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Mobile Health (mHealth) Explosion: Revolutionizing Healthcare Delivery

doctor with mobile phone in hands in office

The healthcare industry is undergoing a digital revolution, and at the forefront of this transformation lies mobile health (mHealth). mHealth encompasses a wide range of technologies that leverage mobile devices, such as smartphones and tablets, to deliver healthcare services and information. Moreover, integrating mHealth solutions with orthopedics medical billing systems can streamline revenue cycles, improve…

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