How 5 Big Moves Kept a Small Manufacturing Business Alive

Phil VanderKraats is an artist, first and foremost. His milieu is crafting intricate, custom signs for businesses. For many years after starting Signs by Van in Prunedale, CA, Phil experienced success and supported his family with his passion-meets-means occupation. But when 2008’s Great Recession hit, his small manufacturing business—which served businesses and municipalities since 1981—took a hard…

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Is Logistics Management Important to eCommerce?

ECommerce is typically seen as a technology business. In reality though, online commerce involves as much physical world logistics management as its offline counterparts. Managing operations is one of the key KPIs that govern the success of eCommerce businesses. This is especially true in modern times where market leaders like Amazon pride themselves on same…

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Does Your Board Give You Good Advice?

This may be news, but boards of directors can offer bad advice. Having served on more than forty boards, I’ve seen such a variety of good and bad advice that my stories could fill a book. (oh, wait. They have…) So, lets delve into board composition, risk of an unbalanced board, and one of those…

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“What Could Go Wrong?”

It seems to be human nature that we don’t want to think about what could go wrong. Particularly in sales, we are continually optimistic, we want to be positive, particularly with our customers. So why would we ever want to talk about what could go wrong? Particularly when we are in the middle of the…

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The Power of Personas

Previously, we noted that content marketing is hardly a new methodology. Its origins trace back to the late 1800s, but it certainly has evolved as technology and access have made it possible for just about anyone to claim and prove authority and expertise. But it takes well-researched personas to create successful content. In looking at…

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9 Ways to Use Pull Marketing When Push Doesn’t Work

More and more customers these days are doing their own marketing research, scanning internet reviews and feedback from friends, rather than trusting messages that you push out through advertising. This is called inbound marketing, where customers are pulled to you, rather than feeling accosted at every turn by your brand messages via email, newspapers and…

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Google Ads Budget: How Much Should You Spend?

How to Manage Google Ads Budget for Small Businesses Starting a business can be a bit tricky. At this particular stage, you are not quite sure of where to begin and what ways to generate traffic. A simple way to find customers for your startup is by using Google Ads or hiring a Google Ads…

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CEOs Change the Deeper Meaning of the Ultimate Bottom Line

As I read this morning about the Business Roundtable changing this fundamental principle, I was really glad to see it. It’s about time. Several hundred influential CEOs got together and agreed to revise priorities. The next quarter’s profits—which maximizes short-term share price—are no longer the supreme goal and top priority. Here’s the story: AMERICA’S CEOS JUST…

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