Run and Grow
4 Ways to Give Amazing Customer Service with Reduced Staff
Has your business been affected by COVID-19? Keeping operations running during a pandemic is uncharted territory, and businesses everywhere are doing their best to stay afloat. The reality of financially surviving this time includes a…
What’s Your Covid-19 Pivot? We Want to Hear Your Story
As Covid-19 continues its unpredictable roller coaster ride, businesses find they have to re-invent themselves on a regular basis. Each locality, state, or region makes their own quarantine shut-down or reopen schedule and small businesses…
7 Fastest-Growing Industries During COVID-19 (And How You Can Benefit)
COVID-19 is now on every continent except for Antarctica, spreading to over 150 countries and rising. Lockdowns, quarantines, and other movement restrictions due to the pandemic have significantly affected the majority of industries . But…
Do These 4 Things to Keep Your Remote Team Focused & Happy
As COVID-19 continues to take its toll on our ability to work regularly (among many other things), maximizing productivity in a remote work setting is now essential to keeping many businesses afloat. Even when orders…
How to Spot Fake Reviews on Google, Yelp, Etc.
Two years ago, a client of ours complained that a Google Local Guide left a 1-star review for her company on Google. While investigating her problem we found that the problem of fake reviews was…
Teaching at Home While Working From Home
Across the country and around the world, businesses are switching their teams to full-time telecommuters. For some, this is an expansion of occasional work-from-home benefits; something that is already familiar. For others, this is a…
Where Are You Listening?
Do you still have a customer service number that you promote on your product packaging, website, or collateral material? Do you get many snail mail letters from disgruntled customers? How about drop-ins, asking to speak…
4 Essential Shipping Tips for Small Businesses
With any business, there is a range of costs in the general day to day running. One of the highest costs for your business can often be shipping. You can expect these figures to double…
How to Expand Your Business into a New State
Growth. It’s the reason your business exists, and the only reason it will stick around. When it comes time to serve customers and markets in new states, don’t let legal requirements take the wind out…
This is One Important Reason to Communicate With Your Customers
It shouldn’t take a study or report to emphasize the importance of customer communication. It’s one of those duh things to do. After all, you can’t succeed without customers. Yet, lack of communication is rampant, whether in…
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